fix problems on Remote [iphone]

—— Run into issues on Remote ? Get help pending when official support gets back to you!

Remote for LG TV - RemQ

Info:

company: Quick Smart

: http://quicksmartworks.com

Chat with our AI-based Remote Support

🛠️ Common Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Remote frequently loses connection

Fix: Ensure that your iPhone and LG TV are connected to the same Wi-Fi network. Check your Wi-Fi settings on both devices to confirm this. If the... ⇲

Requires frequent reopening to regain functionality

Fix: Try clearing the app's cache. Go to your iPhone's Settings > General > iPhone Storage > find the RemQ app and select 'Offload App'. This wil... ⇲

Ads issue

Invasive subscription pop-ups

Fix: Look for a 'Close' or 'X' button on the pop-up to dismiss it. If it continues to appear, consider adjusting your app settings to limit notif... ⇲

Ads interrupt usage

Fix: Check if there is an option within the app to purchase an ad-free version or subscription. This can often eliminate ads altogether. OR If... ⇲

Payments issue

Confusing subscription rates

Fix: Visit the app's settings or subscription section to review the pricing details. Take screenshots of the rates for your reference and compare... ⇲

Requires subscription for basic features

Fix: Explore the app to see if there are any free features that can be utilized without a subscription. Sometimes, basic functionalities are avai... ⇲

Compatibility issue

Limited casting options

Fix: Ensure that your LG TV has the latest firmware update. Go to Settings > All Settings > General > About This TV > Check for Updates. OR Ex... ⇲

Lack of local channel access

Fix: Check if there are any settings within the app that allow you to add or access local channels. Sometimes, local channels can be added manual... ⇲

Limited compatibility with other apps

Fix: Check the app's documentation or website for a list of compatible apps and devices to understand its limitations better. OR Consider usin... ⇲

Crashes issue

Remote crashes during use

Fix: Force close the app by swiping up from the bottom of the screen and swiping the RemQ app off the screen. Then reopen the app to see if it re... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located to improve your navigation... ⇲

Poor user interface

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the interface can help mitigate frustrations. OR Look for... ⇲

Support issue

Poor customer support

Fix: Check the app for a FAQ or help section that may provide answers to common issues without needing to contact support. OR Join online foru... ⇲

Network issue

Remote is glitchy and sensitive to WiFi

Fix: Try switching to a different Wi-Fi network if available, or use a mobile hotspot to see if the app performs better with a different connecti... ⇲

Frequent timeout issues

Fix: Check your Wi-Fi connection for stability. If the signal is weak, consider moving closer to the router or using a Wi-Fi extender. OR Adju... ⇲

Account issue

No clear cancellation process

Fix: Go to the app's settings and look for a subscription or account management section. There should be an option to manage or cancel your subsc... ⇲

Freezing issue