fix problems on PJ Masks [iphone]

—— Run into issues on PJ Masks? Get help pending when official support gets back to you!

PJ Masks™: Racing Heroes

Info:

company: Scary Beasties Ltd

: http://scarybeasties.com/pjmasks-privacy-policy/

: www.pjmasks.co.uk

Chat with our AI-based PJ Masks Support

🛠️ Common PJ Masks Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No sound or music

Fix: Check the device's volume settings. Make sure the volume is turned up and not muted. You can do this by using the physical volume buttons on... ⇲

PJ Masks crashes immediately

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older devices) to... ⇲

Loading issue

Does not load past opening screen

Fix: Try restarting your iPhone. This can help clear any temporary glitches that may be causing the app to hang. To restart, press and hold the p... ⇲

Gameplay issue

Poor quality racing game

Fix: Adjust your expectations based on the target audience of the game. PJ Masks™: Racing Heroes is designed for younger players, so the gameplay... ⇲

Limited levels

Fix: Explore all available modes and options within the game. Sometimes, games have hidden levels or unlockable content that may not be immediate... ⇲

Lack of originality

Fix: Engage with the game creatively. Try to set personal challenges or goals within the game to enhance your experience, such as completing leve... ⇲

Compatibility issue

Incompatible with certain devices

Fix: Check the app's compatibility requirements in the App Store. Make sure your device meets the minimum requirements listed. If your device is... ⇲

Payments issue

Unresponsive after purchase

Fix: Restart the app after purchase. Sometimes, the app may need to refresh to recognize the purchase. Close the app completely and reopen it to... ⇲

Refund requests due to issues

Fix: If you are seeking a refund, go to the App Store, tap on your profile icon, and select 'Purchased'. Find the app and tap on it to report a p... ⇲

Updates issue

No updates available

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a stable mobile data connection, as updates require internet acces... ⇲