fix problems on Kiss Car Service [iphone]

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—— Run into issues on Kiss Car Service? Get help pending when official support gets back to you!

Kiss Car Service
Info:
company: Steven Abreu
: http://www.kisscarservice.com
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Payments issue

Drivers overcharge

Fix: 1. Review the fare breakdown: After your ride, check the fare breakdown in the app to ensure all charges are correct. If you notice discrepa... ⇲

Drivers do not follow set prices

Fix: 1. Confirm pricing before the ride: Use the fare estimator feature (if available) to confirm the expected price before booking. This can hel... ⇲

Multiple charges for a single ride

Fix: 1. Check your payment method: Ensure that your payment method is correctly set up in the app. Go to Settings > Payment Methods to verify. 2.... ⇲
 
Support issue

Poor customer support

Fix: 1. Use in-app support: Navigate to the help or support section within the Kiss Car Service app. Look for FAQs or a chat feature that may pro... ⇲

No response from support team

Fix: 1. Use multiple contact methods: If you’re not getting a response through the app, try reaching out via social media or email if those optio... ⇲
 
Account issue

Drivers cancel rides

Fix: 1. Book during less busy times: If you notice frequent cancellations, try to book rides during off-peak hours when demand is lower, which ma... ⇲

Unprofessional drivers

Fix: 1. Rate your driver: After each ride, provide feedback on your driver’s professionalism. This feedback can help improve the service and hold... ⇲

Delayed pickups

Fix: 1. Monitor your ride: Use the app to track your driver’s location in real-time. If they are delayed, you can see how far away they are and a... ⇲

Inconsistent availability of cabs

Fix: 1. Check demand times: Use the app during different times of the day to identify when cabs are more readily available. This can help you pla... ⇲

Drivers distracted while driving

Fix: 1. Provide feedback: After your ride, use the app to report any instances of distracted driving. This feedback can help improve driver behav... ⇲

Rude drivers

Fix: 1. Rate your driver: After the ride, provide feedback on your driver’s behavior. This can help improve the service and hold drivers accounta... ⇲

Inability to cancel rides effectively

Fix: 1. Familiarize yourself with the cancellation policy: Check the app’s cancellation policy to understand any fees or time limits associated w... ⇲
 
Crashes issue

Kiss Car Service crashes

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Kiss Car Service app, and select 'Offload App'. This will clear the... ⇲
 
Bugs issue

Frequent bugs

Fix: 1. Report bugs: Use the in-app feedback feature to report any bugs you encounter. Providing detailed information can help the developers add... ⇲
 
Loading issue

Kiss Car Service fails to load at certain hours

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue pe... ⇲
 
UI issue

Confusing app interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its features. Look for a tutorial or help sectio... ⇲
 
Updates issue

Lack of app maintenance

Fix: 1. Regularly check for updates: Go to the App Store and check for updates to ensure you have the latest version of the app, which may includ... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
4.5%

Neutral
1.6%

~ from our NLP analysis of 3,519 combined software ratings.

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 Private Data Kiss Car Service collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Diagnostics