fix problems on LOYALTY CU [iphone]

—— Run into issues on LOYALTY CU ? Get help pending when official support gets back to you!

LOYALTY CU Mobile Banking

Info:

company: Central Credit Union of Florida

: https://www.loyaltycu.org/contact-us

: www.loyaltycu.org

Chat with our AI-based LOYALTY CU Support

🛠️ Common LOYALTY CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Facial recognition feature not available on newer devices

Fix: Check if your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Sometim... ⇲

LOYALTY CU keeps users logged in after closing

Fix: To manage your login session, go to the app settings and look for an option related to 'Stay logged in' or 'Session timeout'. Disable this o... ⇲

UI issue

New app setup is less intuitive

Fix: Take a moment to explore the app's interface. Familiarize yourself with the layout and available features. Often, spending a few minutes nav... ⇲

User interface changes are not well received

Fix: Provide feedback through the app's feedback feature if available. This can help the developers understand user concerns and potentially make... ⇲

Search issue

Difficult to find previous transactions

Fix: Use the search function within the app. Look for a magnifying glass icon or a search bar where you can enter keywords related to your transa... ⇲

Account issue

Requires account number for transfers between accounts

Fix: If you frequently transfer between accounts, consider saving your account numbers in a secure note or password manager for easy access when... ⇲

Updates issue

New update lacks facial recognition option

Fix: Revert to the previous version of the app if possible. You can do this by uninstalling the current version and downloading an older version... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

61.9%

Bad experience

38.1%

Neutral

0.0%

~ from our NLP analysis of 21 combined software ratings.

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Private Data LOYALTY CU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics