fix problems on Eversoul [iphone]

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—— Run into issues on Eversoul? Get help pending when official support gets back to you!

Eversoul
Info:
company: Kakao Games Corp.
: https://eversoul.playkakaogames.com
Chat with our AI-based Eversoul Support
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Loading issue

Frequent loading screens

Fix: Clear the app's cache by going to your iPhone's settings, selecting the Eversoul app, and choosing to clear cache if that option is availabl... ⇲
 
Network issue

Server/optimization issues on mobile data

Fix: Switch to a different network if possible, or try using a Wi-Fi connection instead of mobile data. This can help determine if the issue is r... ⇲
 
Crashes issue

Game crashes during love stories

Fix: Make sure your device has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not, de... ⇲
 
Customization issue

Lack of character customization options

Fix: Explore all available menus and options in the game. Sometimes, customization features are unlocked as you progress, so continue playing to... ⇲
 
Gameplay issue

In-game currency scarcity

Fix: Focus on completing daily quests and events that offer in-game currency as rewards. Prioritize these tasks to maximize your earnings. OR... ⇲

Time limit in battles is frustrating

Fix: Try to familiarize yourself with the battle mechanics and strategies to improve your efficiency. Practice can help you complete battles more... ⇲

Battle mechanics are unclear

Fix: Review the in-game tutorial or help section for explanations of the battle mechanics. Sometimes, these resources provide valuable insights i... ⇲

Limited endgame content

Fix: Engage with the community to find out about any upcoming content updates or events that may introduce new endgame features. Staying connecte... ⇲

Rewards for quests become lackluster

Fix: Focus on completing higher-level quests or challenges that may offer better rewards. Sometimes, the difficulty of the quest correlates with... ⇲

Need for duplicates to progress

Fix: Focus on leveling up your existing characters and maximizing their potential instead of seeking duplicates. This can often be more beneficia... ⇲
 
Freezing issue

Tutorial issues causing game to freeze

Fix: If the tutorial freezes, try restarting the app. If the problem persists, consider skipping the tutorial if that option is available and pro... ⇲
 
Payments issue

High prices for in-game items

Fix: Prioritize your purchases and only buy items that are essential for your progress. This can help you manage your in-game currency more effec... ⇲
 
Bugs issue

Frequent bugs affecting gameplay

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates. OR If you... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.5%

Bad experience
9.3%

Neutral
3.2%

~ from our NLP analysis of 2,659 combined software ratings.

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 Private Data Eversoul collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Manon Pack: $11.99 Manon Pack
  2. Launch Celebration Pack 1: $0.99 Launch Celebration Pack 1
  3. Sharinne Pack: $3.99 Sharinne Pack
  4. Colve Meadow Boost Pack: $0.99 Colve Meadow Boost Pack
  5. Soul Pass: $11.99 Soul Pass
  6. Growth Pack: $15.99 Growth Pack
  7. New Savior Special Summon Pack: $3.99 New Savior Special Summon Pack
  8. Daily Special Deal Pack: $0.99 Daily Special Deal Pack
  9. Gold Ticket (Event Pass): $20.99 Gold Ticket (Event Pass)
  10. New Year's Special Deal Pack: $0.99 New Year's Special Deal Pack