—— Run into issues on Symptom Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To improve your onboarding experience, take the time to explore the app's settings and help sections. Look for any tutorial videos or guides... ⇲
Fix: Create a personal glossary of terms and functionalities as you use the app. Write down any terms or features that are unclear and research t... ⇲
Fix: Try filtering the symptoms displayed in the timeline view. Look for any filter options that allow you to select specific symptoms or date ra... ⇲
Fix: Check the app settings for any options to change the theme or text color. If available, switch to a lighter theme or adjust the text color t... ⇲
Fix: Try breaking down your records into smaller, more manageable entries. When logging symptoms or medications, enter them separately rather tha... ⇲
Fix: Manually track your records by creating a separate document or spreadsheet where you can log your symptoms and medications by month. This wi... ⇲
Fix: Create a personal reference guide that defines the severity levels as you understand them. This can help you maintain consistency in your ow... ⇲
Fix: Try restarting the app or your device to see if this resolves the scrolling issue. Sometimes, a simple restart can fix temporary glitches.... ⇲
Fix: Check if there are any settings in the app that allow you to customize the input method. Some apps have options to enable 'next field' navig... ⇲
Fix: Take screenshots of your reports before finalizing them. This way, you can keep a record of what you entered and manually adjust future entr... ⇲
Fix: When selecting a date, ensure you are tapping the correct date and not inadvertently tapping the reset button. Double-check your selections... ⇲
Fix: Create separate profiles for each loved one in the app if the feature is available. This will allow you to track their symptoms individually... ⇲
Fix: Look for any introductory guides or FAQs within the app. If none are available, consider searching online for user-generated tutorials or wa... ⇲
Fix: If the trial prompt is intrusive, try to familiarize yourself with the app quickly to make the most of the trial period. Focus on key featur... ⇲
Fix: Use the notes section to provide additional context for your symptoms. This can help you capture more details even if the predefined options... ⇲
Fix: Familiarize yourself with the app's terminology by creating a glossary of terms that you find confusing. This can help you navigate the app... ⇲
Fix: After logging an entry, take a moment to review your logs to ensure they were recorded correctly. This can serve as a manual confirmation.... ⇲
Fix: Manually enter your appointments into the app's calendar feature, if available, to keep track of them alongside your symptoms. OR Use a s... ⇲
Fix: Ensure that both the iPhone and watch app are updated to the latest version. Check for updates in the App Store and install them if availabl... ⇲