fix problems on MyRPL [iphone]

—— Run into issues on MyRPL? Get help pending when official support gets back to you!

myRPL

Info:

company: City of Richardson

: http://www.yourlibraryapp.com/myRPL

Chat with our AI-based myRPL Support

🛠️ Common myRPL Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

misses browser synopsis feature

Fix: While myRPL may not have a built-in browser synopsis feature, you can use a third-party browser that supports this functionality. Consider u... ⇲

myRPL name difficult to search

Fix: To improve searchability, try using specific keywords related to the app's functionality when searching in the App Store. For example, inclu... ⇲

Network issue

unable to communicate with server

Fix: Check your internet connection to ensure that you are connected to Wi-Fi or mobile data. If the connection is stable, try restarting the app... ⇲

Account issue

can't logout

Fix: If you are unable to log out, try force-closing the app. Double-tap the home button (or swipe up from the bottom of the screen on newer iPho... ⇲

login issues after reinstalling

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲

Bugs issue

non-functional

Fix: If the app is non-functional, first ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and... ⇲

Performance issue

inconsistent performance

Fix: To improve performance, try closing other apps running in the background. Double-tap the home button (or swipe up from the bottom) and swipe... ⇲

Crashes issue

frequent crashes during login

Fix: If the app crashes during login, try restarting your iPhone. This can help clear temporary glitches that may be causing the crashes. OR I... ⇲

UI issue

user experience design issues

Fix: If you find the user experience lacking, familiarize yourself with the app's features by exploring the settings and help sections. This can... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

54.5%

Bad experience

27.3%

Neutral

18.2%

~ from our NLP analysis of 11 combined software ratings.

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Private Data myRPL collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data