fix problems on Wave [iphone]

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—— Run into issues on Wave? Get help pending when official support gets back to you!

Wave: AI Note Taker, Notebook
Info:
company: Mohrer Associates LLC
: http://wave.co
Chat with our AI-based Wave Support
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Payments issue

Subscription overcharging issues

Fix: 1. Check your subscription details in the App Store. Go to Settings > [your name] > Subscriptions and review your current plan and billing c... ⇲

High subscription cost

Fix: 1. Review your usage of the app and determine if you are utilizing all features. If not, consider downgrading to a less expensive plan. 2.... ⇲
 
Bugs issue

Cannot append notes after interruptions

Fix: 1. After an interruption, try to manually create a new note and copy the previous content into it. This can help you keep your notes organiz... ⇲

Formatting issues when exporting notes

Fix: 1. Before exporting, check the app settings for any export options that may allow you to choose the format (e.g., PDF, Word). 2. If formatt... ⇲

Limited real-time processing of notes

Fix: 1. Check your internet connection, as a stable connection can improve real-time processing. Switch to Wi-Fi if possible. 2. Try closing oth... ⇲
 
Glitches issue

Glitches in voice-to-text function

Fix: 1. Ensure that your microphone is not obstructed and is functioning properly. Test it with other apps to confirm. 2. Restart the app to cle... ⇲
 
Permissions issue

Requires third-party number for phone call recording

Fix: 1. Use a dedicated call recording app that integrates with your phone service, if available. 2. Alternatively, use a separate device to rec... ⇲
 
Audio issue

Recording stops when receiving phone calls

Fix: 1. To avoid interruptions, enable 'Do Not Disturb' mode while recording. Go to Settings > Do Not Disturb and toggle it on. 2. If you need t... ⇲

Lack of clarity in summaries

Fix: 1. After creating a summary, review and edit it for clarity. Add bullet points or headings to organize information better. 2. Use the app's... ⇲
 
Support issue

Difficulties in connecting with customer support

Fix: 1. Check the app for any built-in help or FAQ sections that may address common issues. 2. Look for community forums or user groups online w... ⇲
 
UI issue

Redundant keypad issue on iPhone

Fix: 1. Check the app settings for any options to disable the redundant keypad or adjust keyboard settings. 2. Restart the app to see if the iss... ⇲
 
Customization issue

Inability to teach app specific terms or acronyms

Fix: 1. Create a glossary of terms and acronyms in a separate note within the app for quick reference. 2. Use the app's feedback or suggestion f... ⇲
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 what users are saying
Good experience
97.1%

Bad experience
1.6%

Neutral
1.3%

~ from our NLP analysis of 6,017 combined software ratings.

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 Private Data Wave collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Professional: $8.99 Professional Weekly Membership
  2. Professional: $21.99 Professional Monthly Membership
  3. Professional: $6.99 Professional Weekly Membership
  4. Professional: $19.99 Professional Monthly Membership
  5. Professional: $139.99 Professional Annual Membership
  6. Professional: $17.99 Professional Monthly Membership
  7. Standard: $9.99 Standard Monthly Membership
  8. Professional: $99.99 Professional Annual Membership
  9. Standard: $3.99 Standard Weekly Membership
  10. Professional: $179.99 Professional Annual Membership