fix problems on Diamond City [iphone]

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—— Run into issues on Diamond City? Get help pending when official support gets back to you!

Diamond City: Idle Tycoon
Info:
company: MTAG PUBLISHING LTD
: https://mysterytag.com/
: mysterytag.com
Chat with our AI-based Diamond City Support
   Hello! How can I assist you?  

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Payments issue

Expensive in-game purchases

Fix: 1. Set a budget: Determine a monthly budget for in-game purchases and stick to it. 2. Look for sales: Keep an eye out for special promotions... ⇲

In-game purchases not received

Fix: 1. Check purchase history: Go to your App Store account and check your purchase history to confirm the transaction was completed. 2. Restart... ⇲
 
Slow issue

Slow progression

Fix: 1. Optimize gameplay: Focus on completing tasks that yield the highest rewards and prioritize upgrades that enhance your progression speed.... ⇲
 
Loading issue

Diamond City fails to load

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data. 2. Restart your dev... ⇲
 
Ads issue

Ads play despite opting out

Fix: 1. Check settings: Revisit the app settings to ensure you have correctly opted out of ads. 2. Clear app cache: Clear the app cache as mentio... ⇲

Too many ads for minimal reward

Fix: 1. Focus on gameplay: Concentrate on completing tasks that yield higher rewards rather than relying on ads. 2. Use in-game currency: If poss... ⇲
 
Crashes issue

Game crashes after purchasing ad removal

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves itself. 2. Clear app cache: Clear the app cache as p... ⇲
 
Gameplay issue

Limited login rewards

Fix: 1. Log in daily: Make sure to log in every day to maximize your rewards. 2. Check for events: Participate in any special events that may off... ⇲

Lack of substantial capital generation

Fix: 1. Optimize investments: Focus on upgrading and investing in the most profitable areas of the game. 2. Complete challenges: Participate in c... ⇲
 
Compatibility issue

Gameplay varies across devices

Fix: 1. Ensure updates: Make sure all devices are running the latest version of the app. 2. Check settings: Verify that game settings are consist... ⇲
 
Account issue

No user ID for credit submission

Fix: 1. Check settings: Look in the app settings for any account information or user ID that may be available. 2. Use email: If you have an accou... ⇲
 
Support issue

No response from support

Fix: 1. Check FAQs: Look for answers in the app's FAQ section or online forums. 2. Document issues: Keep a record of your issues and any correspo... ⇲
 
UI issue

Prestige button unresponsive

Fix: 1. Restart the app: Close and reopen the app to see if the button becomes responsive. 2. Clear app cache: Clear the app cache as previously... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.0%

Bad experience
7.6%

Neutral
3.4%

~ from our NLP analysis of 774 combined software ratings.

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 Private Data Diamond City collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Offer no ads: $14.99 Rewards without watching ads!
  2. Offer no ads: $11.99 Rewards without watching ads
  3. Open the Pignata!: $3.99 Special Offer Pack
  4. 2h noads: $1.99 Rewards without watching ads for 2 hours
  5. Laser Runner!: $0.99 Special Offer Pack
  6. Offer golden gates: $6.99 City income doubled!
  7. Explosive growth!: $0.99 Special Offer Pack
  8. Hard pack 150: $1.99 150 hard currency units
  9. Season Pack: $12.99 Includes both Season Pass and Mission Boost!
  10. Hard pack 450: $4.99 450 hard currency units