fix problems on My City [iphone]

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—— Run into issues on My City ? Get help pending when official support gets back to you!

My City : Babysitter
Info:
company: My Town Games LTD
: https://www.facebook.com/mytowngames/
: www.my-town.com
Chat with our AI-based My City Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

toys do not transfer between games

Fix: 1. Ensure that you are using the same account across all games. Check if you are logged in with the same Apple ID. 2. Restart both games to... ⇲
 
Glitches issue

glitches with character selection

Fix: 1. Restart the app to see if the glitch resolves itself. 2. Check for updates in the App Store, as developers often release patches for gli... ⇲
 
Search issue

difficulty in finding specific locations

Fix: 1. Use the in-game map feature, if available, to help navigate to specific locations. 2. Familiarize yourself with the layout of the game b... ⇲
 
UI issue

red items unresponsive

Fix: 1. Restart the app to refresh the game state. 2. Check for any updates in the App Store, as updates may fix responsiveness issues. 3. Try... ⇲
 
Loading issue

loading issues between rooms

Fix: 1. Ensure you have a stable internet connection, as loading issues can be caused by connectivity problems. 2. Restart the app to see if it... ⇲
 
Compatibility issue

furniture not available for all users

Fix: 1. Check if there are any updates available for the app in the App Store, as updates may fix availability issues. 2. Restart the app to ref... ⇲

inconsistent furniture availability

Fix: 1. Check for updates in the App Store, as updates may fix availability issues. 2. Restart the app to refresh the game state. 3. Ensure tha... ⇲
 
Slow issue

slow performance when adding characters

Fix: 1. Close all other apps running in the background to free up memory. 2. Restart the app to see if performance improves. 3. Check for updat... ⇲
 
Bugs issue

inability to turn on lights in certain areas

Fix: 1. Restart the app to refresh the game state. 2. Check for any updates in the App Store, as updates may fix functionality issues. 3. Ensur... ⇲

missing moving truck for baby supplies

Fix: 1. Restart the app to refresh the game state. 2. Check for updates in the App Store, as updates may fix missing items. 3. Explore other ar... ⇲

issues with superhero layer functionality

Fix: 1. Restart the app to refresh the game state. 2. Check for updates in the App Store, as updates may fix functionality issues. 3. Ensure th... ⇲
 
Screen issue

black screen overlay

Fix: 1. Restart the app to see if the black screen issue resolves itself. 2. Check for updates in the App Store, as updates may fix display issu... ⇲
 
Ads issue

ads interrupt gameplay

Fix: 1. Check if there is an option in the app settings to disable ads or purchase an ad-free version. 2. Restart the app to see if it resolves... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
88.3%

Bad experience
6.3%

Neutral
5.5%

~ from our NLP analysis of 2,588 combined software ratings.

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 Private Data My City collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Pro version : $4.99 Unlock characters + no ads
  2. Full version: $9.99 Unlock everything
  3. Small pack 4: $0.99 Unlock 1 character
  4. Small pack 3: $0.99 Unlock 1 character
  5. Small pack 1: $0.99 Unlock 1 character
  6. Small pack 2: $0.99 Unlock 1 character
  7. My City Annual Subscription: $59.99 Unlock characters and locations
  8. My City Monthly Subscription: $9.99 Unlock characters and locations