fix problems on Coinigy [iphone]

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—— Run into issues on Coinigy? Get help pending when official support gets back to you!

Coinigy
Info:
company: Coinigy
: https://support.coinigy.com
: www.coinigy.com
Chat with our AI-based Coinigy Support
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Notifications issue

Notifications are broken

Fix: Check the notification settings on your iPhone. Go to Settings > Notifications > Coinigy and ensure that notifications are enabled. Also, ch... ⇲
 
Account issue

KYC issues for NY state residents

Fix: Review the KYC documentation requirements within the app. Ensure that you have submitted all necessary documents and that they meet the spec... ⇲
 
Compatibility issue

Trading functionality lacking on mobile app

Fix: Explore the app settings to see if there are any options to enable advanced trading features. Sometimes, features are hidden in settings or... ⇲

Coinigy unusable on MacBook Air

Fix: Ensure that your MacBook Air is running the latest version of macOS. Sometimes, compatibility issues arise from outdated operating systems.... ⇲
 
Crashes issue

Coinigy crashes when accessing order history

Fix: Clear the app cache by going to the app settings on your iPhone. This can help resolve issues related to app performance and crashes. OR... ⇲
 
Syncing issue

Balances do not refresh

Fix: Manually refresh the balance by pulling down on the balance screen. This action often triggers a refresh in many apps. OR Check your inte... ⇲
 
UI issue

Poor user experience for trading

Fix: Take some time to familiarize yourself with the app's interface. Look for tutorials or guides within the app that can help you navigate trad... ⇲

Sell percentages display incorrectly

Fix: Check the settings for the sell percentage display. There may be options to adjust how percentages are calculated or displayed in the app.... ⇲
 
Updates issue

Requires deletion and reinstallation for updates

Fix: Check if there are any pending updates for your iPhone's operating system. Keeping your iOS updated can sometimes resolve app update issues.... ⇲

Favorites and saved charts disorganized after update

Fix: Look for an option to sort or organize your favorites and saved charts within the app. Many apps have sorting features that can help you man... ⇲
 
Bugs issue

Charting tools not functioning properly

Fix: Ensure that you have a stable internet connection, as charting tools often require real-time data. If the connection is weak, the charts may... ⇲
 
Login issue

Log in issues with error messages

Fix: Double-check your login credentials to ensure they are entered correctly. If you have forgotten your password, use the password recovery opt... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
66.7%

Bad experience
26.7%

Neutral
6.7%

~ from our NLP analysis of 60 combined software ratings.

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 Private Data Coinigy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Coinigy Pro - 1 Year: $189.99 Full Access to Coinigy Pro for 1 Year.