fix problems on NMB Mkononi [iphone]

—— Run into issues on NMB Mkononi? Get help pending when official support gets back to you!

NMB Mkononi

Info:

company: NMB Bank PLC

: https://nmbbank.co.tz

Chat with our AI-based NMB Mkononi Support

🛠️ Common NMB Mkononi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

profile has been blocked

Fix: Check your email for any notifications from NMB Mkononi regarding the block. If you find any, follow the instructions provided to resolve th... ⇲

NMB Mkononi crashes and cannot open

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the NMB Mkononi app off t... ⇲

Account issue

cannot access account after update

Fix: Ensure that you are using the correct login credentials. Sometimes, updates may reset certain settings. Try resetting your password using th... ⇲

Updates issue

NMB Mkononi does not work despite updates

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Sometimes, connectiv... ⇲

UI issue

cannot log out in 30 seconds

Fix: If the app is not allowing you to log out, try force closing the app as mentioned earlier and then reopening it. This may reset the session... ⇲

cannot enter amounts above 10000

Fix: Check if there are any restrictions or limits set by the app for transactions. Review the app's terms and conditions or help section for any... ⇲

Payments issue

payment fails despite completion

Fix: Double-check your payment method to ensure that it is valid and has sufficient funds. If you are using a card, ensure that it is not expired... ⇲

Bugs issue

does not show balance

Fix: Refresh the app by pulling down on the screen to reload the balance information. Sometimes, the app may not display the balance due to a tem... ⇲

too many errors

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates. If there are updates available, install th... ⇲

Compatibility issue

issues for iPhone users

Fix: Check if your iPhone's iOS is up to date by going to Settings > General > Software Update. If an update is available, install it as it may r... ⇲

Crashes issue

NMB Mkononi is non-functional

Fix: Try restarting your iPhone to clear any temporary glitches that may be affecting the app's functionality. Hold down the power button and sli... ⇲