fix problems on Dekco [iphone]

—— Run into issues on Dekco? Get help pending when official support gets back to you!

Dekco

Info:

company: HONG KONG GLAZERO INTERNATIONAL TRADE CO.,LIMITED

: https://www.dekcolife.com/

Chat with our AI-based Dekco Support

🛠️ Common Dekco Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Dekco freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Dekco. Developers often release updates to fix c... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content: Check if Dekco allows you to download content for offline viewing. Look for a download button next to videos or streams... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if Dekco has a help or FAQ section within the app that can provide answers to common issues. 2. Search online... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Dekco and ensure that notifications are enabled. Adjust the settings to all... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Pro... ⇲

Battery issue

high battery consumption

Fix: 1. Lower screen brightness: Go to Settings > Display & Brightness and reduce the brightness to save battery life while using the app. 2. Ena... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running Dekco. If not, consider upgrading your device if... ⇲