fix problems on Jango Radio [iphone]

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—— Run into issues on Jango Radio? Get help pending when official support gets back to you!

Jango Radio - Streaming Music
Info:
company: Jango
: http://www.jango.com/contactus
: www.jango.com
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Login issue

Facebook login issues

Fix: Make sure that the Facebook app is updated to the latest version. Sometimes, outdated apps can cause login issues. Go to the App Store, sear... ⇲

Automatic logout with certain characters

Fix: Change your password to avoid using special characters that may be causing the logout issue. Use a combination of letters and numbers instea... ⇲
 
Account issue

Stations may disappear or log into wrong account

Fix: Log out of the app and log back in. This can refresh your account settings and may resolve issues with disappearing stations. To log out, go... ⇲
 
Audio issue

Limited ability to review previously played songs

Fix: Check if there is a 'History' or 'Recently Played' section in the app. Some music streaming apps have a dedicated area where you can view so... ⇲

Jango Radio occasionally pauses without reason

Fix: Check for any updates for the Jango Radio app. Go to the App Store, search for Jango Radio, and update if an update is available. Updates of... ⇲

Similar playlists across different stations

Fix: Try creating custom stations based on specific artists or genres that you enjoy. This can help diversify the music you hear and reduce the s... ⇲

Songs play in the same order every time

Fix: Check if there is a shuffle option in the app. Enabling shuffle can help randomize the order of songs played. Look for a shuffle icon in the... ⇲
 
Network issue

High data usage for streaming

Fix: Adjust the streaming quality settings in the app. Many music streaming apps allow you to choose between high, medium, and low quality. Lower... ⇲
 
Ads issue

Promotional songs dominate playtime

Fix: Look for options in the app settings to customize your listening experience. Some apps allow you to limit promotional content or choose a mo... ⇲
 
UI issue

Cannot scroll through songs

Fix: Check if there is a 'Queue' or 'Now Playing' section in the app. This may allow you to see upcoming songs and scroll through them. If not, t... ⇲
 
Customization issue

No option to play a specific artist only

Fix: Look for a 'Search' feature in the app where you can search for specific artists. Once you find the artist, see if there is an option to cre... ⇲
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 what users are saying
Good experience
83.4%

Bad experience
11.2%

Neutral
5.4%

~ from our NLP analysis of 1,433 combined software ratings.

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 Private Data Jango Radio collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics