—— Run into issues on 1st Community FCU? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you have a stable internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. Sometimes, a weak connec... ⇲
Fix: Check if the app has the latest updates. Go to the App Store, search for 1st Community FCU, and see if an update is available. Updating can... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
Fix: Familiarize yourself with the app's layout. Spend some time exploring the menus to find the most used features, which can help streamline yo... ⇲
Fix: Check if the rotation lock is enabled on your iPad. Swipe down from the top-right corner to access the Control Center and ensure the rotatio... ⇲
Fix: Check your app settings to ensure that notifications and account updates are enabled. Go to Settings > Notifications > 1st Community FCU and... ⇲
Fix: Re-enable Face ID for the app. Go to Settings > Face ID & Passcode > Other Apps, and toggle off and then back on the 1st Community FCU app t... ⇲
Fix: Navigate to the autopay section in the app and ensure you are following the correct steps to update your information. If the app is unclear,... ⇲
Fix: Check the app's help section or FAQ for troubleshooting tips that may address your issue without needing branch assistance. OR Consider u... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to app performance. OR Try performing transfers... ⇲
Fix: Check your notification settings in the app. Go to Settings > Notifications > 1st Community FCU and ensure that Allow Notifications is enabl... ⇲
Fix: Before deleting, try clearing the app's cache as mentioned earlier. This can sometimes resolve issues without needing a full reinstall. OR... ⇲
Fix: Use the app to download your statements as PDFs, if available, and then print them from your device or a computer. OR Access your account... ⇲
Fix: Check if there is a premium version of the app available that offers an ad-free experience, and consider upgrading if it fits your needs.... ⇲
Fix: Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can cause app instabili... ⇲
Fix: Check for app updates regularly, as developers often release updates to ensure compatibility with new devices. OR If the app is not funct... ⇲