fix problems on SynthMaster One [iphone]

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—— Run into issues on SynthMaster One? Get help pending when official support gets back to you!

SynthMaster One
Info:
company: KV331 Audio
: https://www.synthmaster.com/contactus.aspx?referrer=appstore&product=sm1ios
: www.synthmaster.com
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Customization issue

cannot import custom wavetables

Fix: 1. Verify file format: Ensure that the custom wavetables you are trying to import are in a compatible format supported by SynthMaster One. 2... ⇲
 
Battery issue

heavy on CPU

Fix: 1. Reduce polyphony: Lower the number of voices in the settings to reduce CPU load. This can be done in the synth settings menu. 2. Optimize... ⇲

high battery usage in background

Fix: 1. Disable background app refresh: Go to Settings > General > Background App Refresh and turn it off for SynthMaster One to prevent it from... ⇲
 
UI issue

UI bug in NanoStudio 2

Fix: 1. Restart NanoStudio 2: Close and reopen the app to see if the UI bug resolves itself. 2. Check for updates: Ensure both SynthMaster One an... ⇲

LFO modulation issue in smaller AUv3 window

Fix: 1. Resize the AUv3 window: If possible, try to resize the window to see if the LFO modulation becomes responsive. 2. Check modulation settin... ⇲

missing AU error message

Fix: 1. Check for updates: Ensure that both SynthMaster One and your host app are updated to the latest versions. 2. Restart the host app: Close... ⇲

interface menu selections require multiple taps

Fix: 1. Restart the app: Close SynthMaster One and reopen it to refresh the interface responsiveness. 2. Check for updates: Ensure that you have... ⇲
 
Settings issue

preset saving issues

Fix: 1. Check storage space: Ensure that your device has enough storage space available for saving presets. 2. Restart the app: Close SynthMaster... ⇲
 
Audio issue

audio issues with digital clicks

Fix: 1. Adjust buffer size: Go to the audio settings in SynthMaster One and increase the buffer size to reduce audio glitches. 2. Restart the app... ⇲
 
Bugs issue

keys get stuck in MPE mode

Fix: 1. Toggle MPE settings: Go into the settings and toggle the MPE mode off and back on to reset its functionality. 2. Restart the app: Close S... ⇲

sticky keys

Fix: 1. Clean the screen: Ensure that your iPhone screen is clean and free from debris that may cause touch issues. 2. Restart the app: Close Syn... ⇲

MPE functionality not working

Fix: 1. Check MIDI settings: Ensure that your MIDI controller is properly configured to send MPE data. 2. Restart the app: Close SynthMaster One... ⇲
 
Loading issue

preset loading issues

Fix: 1. Check file integrity: Ensure that the presets you are trying to load are not corrupted or incompatible with the current version of SynthM... ⇲
 
Payments issue

IAP bugs and inconsistencies

Fix: 1. Check your Apple ID: Ensure you are logged into the correct Apple ID that was used for previous purchases. 2. Restart the app: Close Synt... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.7%

Bad experience
4.9%

Neutral
2.4%

~ from our NLP analysis of 699 combined software ratings.

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 Private Data SynthMaster One collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Desktop Presets Upgrade: $9.99 Comes with 1250 desktop factory presets
  2. SM One Expansions Bundle: $24.99 10 expansion packs included
  3. BigTone Club Construction Set: $4.99 Techno, Melodic Techno, Tech House Presets
  4. NatLife Retrowave Sounds Vol.1: $4.99 Synthwave,Synthpop,Cyperpunk presets
  5. Venus Theory Trap Sounds: $4.99 Trap, Dark R&B, Downtempo presets
  6. True Trance Sounds Volume 1: $4.99 Trance,Tech Trance,Progressive Trance Presets
  7. Demis Hellen Euphoric Trance: $4.99 Progressive, Uplifting Trance presets
  8. Vandalism Future House: $4.99 Future House,G House,Deep House Presets
  9. Vandalism Shocking Future Bass: $4.99 Future Bass, Future Pop, Trap presets
  10. NatLife Progressive&Deep Vol.1: $4.99 Progressive House, Progressive Trance presets