fix problems on JSFCU [iphone]

—— Run into issues on JSFCU ? Get help pending when official support gets back to you!

JSFCU Mobile Banking

Info:

company: Jersey Shore Federal Credit Union

: http://www.jerseyshorefcu.org

Chat with our AI-based JSFCU Support

🛠️ Common JSFCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No log out option

Fix: To ensure your account security, you can manually close the app after use. On iPhone, double-click the home button (or swipe up from the bot... ⇲

No running balance after transactions

Fix: To keep track of your balance after transactions, consider using a personal finance app that syncs with your bank account. This can provide... ⇲

Payments issue

Transfers to outside institutions take 5 days

Fix: If you need to transfer funds more quickly, consider using a different method such as a wire transfer, which may be faster. Check if your ba... ⇲

UI issue

Bill payer is awkward and time-consuming

Fix: To streamline your bill payments, create a list of your recurring bills and set them up for automatic payments if the app allows it. This wa... ⇲

Compatibility issue

Poor integration of credit card in app

Fix: To improve your experience, try removing and re-adding your credit card in the app. Go to the settings or account section, find the credit c... ⇲

Support issue

No help/info button for transaction limits

Fix: To find out your transaction limits, check the bank’s website or your account statements, as they often provide this information. Alternativ... ⇲

Notifications issue

No notification for rejected deposits

Fix: To stay informed about your deposits, regularly check your transaction history in the app. If you notice a deposit is missing, contact your... ⇲

Installation issue

Constantly needs to be deleted and redownloaded

Fix: To minimize the need to delete and redownload the app, ensure that your iPhone is updated to the latest iOS version. Additionally, regularly... ⇲

Updates issue

Requires phone software update to use app

Fix: To avoid issues with app compatibility, regularly check for iOS updates by going to Settings > General > Software Update. Enable automatic u... ⇲

Network issue

Difficulties with online banking

Fix: If you are experiencing difficulties with online banking, try clearing your browser cache and cookies or using a different web browser. Ensu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.6%

Neutral

2.0%

Bad experience

1.4%

~ from our NLP analysis of 1,430 combined software ratings.

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Private Data JSFCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location