fix problems on Simplii Financial [iphone]

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—— Run into issues on Simplii Financial? Get help pending when official support gets back to you!

Simplii Financial
Info:
company: CIBC
: https://www.simplii.com/en/contact-us.html
: www.simplii.com
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Payments issue

Delayed payments

Fix: Verify that you have entered the correct payment details and that there are no issues with your linked accounts. Sometimes, delays can occur... ⇲

Exorbitant bank fees

Fix: Review your account plan and transaction history to identify any fees that you may be able to avoid. For example, consider switching to a di... ⇲
 
Account issue

No direct transfer between accounts

Fix: As a workaround, you can withdraw funds from one account and deposit them into another using the app or at an ATM. This is not ideal but can... ⇲

Joint account cards not saved

Fix: Check the app settings to see if there is an option to save joint account details. If not, you may need to manually enter the information ea... ⇲
 
Notifications issue

Persistent notification badge issue

Fix: Try clearing the app cache. Go to your iPhone settings, find the Simplii Financial app, and select 'Clear Cache' if available. This may reso... ⇲
 
Security issue

Forces password reset

Fix: Ensure that you are using a strong password that meets the app's security requirements. If you are frequently prompted to reset your passwor... ⇲
 
UI issue

Outdated UI and tech

Fix: Check for any available updates for the app in the App Store. Keeping the app updated can sometimes resolve UI issues and improve performanc... ⇲

Cumbersome navigation

Fix: Familiarize yourself with the app’s layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲
 
Bugs issue

Deposit feature does not work

Fix: Ensure that you are following the correct steps for making a deposit. Check the app’s help section for detailed instructions on how to use t... ⇲

Photo deposit feature not working

Fix: Ensure that you have granted the app permission to access your camera. Go to your iPhone settings, find Simplii Financial, and check the per... ⇲
 
Downloads issue

Simplii Financial download loop issue

Fix: Try restarting your iPhone and then attempt to download the app again. This can sometimes resolve temporary glitches in the App Store. OR... ⇲
 
Support issue

Useless for customers

Fix: Identify specific features that are not meeting your needs and explore alternative apps that may offer better functionality for your require... ⇲
 
Compatibility issue

Not updated for new iOS versions

Fix: Check for updates in the App Store regularly. If the app is not compatible with your iOS version, consider using the web version of Simplii... ⇲

No support for taller screens

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and see if changing the display settings helps with... ⇲
 
Login issue

No MasterCard service sign-in

Fix: Check if you are using the correct login credentials for the MasterCard service. Sometimes, separate accounts require different logins. OR... ⇲
 
Crashes issue

Simplii Financial crashes on deposit

Fix: Ensure that your app is updated to the latest version. Updates often include bug fixes that can resolve crashing issues. OR If the app co... ⇲
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 what users are saying
Good experience
77.5%

Bad experience
16.9%

Neutral
5.6%

~ from our NLP analysis of 71 combined software ratings.

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 Private Data Simplii Financial collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info