fix problems on Chabad.org Video [iphone]

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—— Run into issues on Chabad.org Video? Get help pending when official support gets back to you!

Chabad.org Video
Info:
company: Chabad.org Jewish Apps
: http://www.chabad.org/tools/feedback.asp?subject=Jewish.TV+App+Feedback
Chat with our AI-based Chabad.org Video Support
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Audio issue

audio continues playing after exiting video

Fix: Try pausing the video before exiting. If the audio continues, force close the app as described above and reopen it to reset the audio playba... ⇲

no audio-only feature

Fix: If you want to listen to content without video, consider using the background play feature if available. Check the app settings for any opti... ⇲
 
Search issue

search function not working well

Fix: Try clearing the app's cache if the option is available in the settings. This can help improve the search functionality by removing any stor... ⇲
 
Video issue

limited selection of videos

Fix: Check for any updates to the app that may include new content. Developers often add new videos in updates, so keeping the app updated is ess... ⇲

missing videos in app

Fix: Check for updates to the app, as new content may be added in updates. Go to the App Store and see if an update is available. OR Visit the... ⇲
 
Compatibility issue

Chabad.org Video will not open on iOS 11

Fix: Ensure that your iOS is updated to the latest version supported by your device. Go to Settings > General > Software Update to check for upda... ⇲
 
Loading issue

videos not loading

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲
 
Network issue

high data usage

Fix: Adjust the video quality settings within the app if available. Lowering the quality can significantly reduce data usage while streaming. O... ⇲
 
Playback issue

playback issues

Fix: Ensure that your device has enough storage space available. Low storage can affect app performance. Go to Settings > General > iPhone Storag... ⇲

inconsistent video playback

Fix: Ensure that your internet connection is stable. If you are experiencing buffering, try switching to a different network or restarting your r... ⇲
 
Bugs issue

Chabad.org Video is buggy

Fix: Make sure the app is updated to the latest version. Developers often release updates to fix bugs and improve performance. OR If the app c... ⇲
 
Features issue

no radio show feature

Fix: Check if there are any updates to the app that may include new features. Developers may add new functionalities in updates. OR As a worka... ⇲
 
UI issue

cumbersome navigation

Fix: Familiarize yourself with the app layout. Spend some time exploring the different sections to understand how to navigate more efficiently.... ⇲
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 what users are saying
Good experience
76.9%

Bad experience
13.8%

Neutral
9.2%

~ from our NLP analysis of 65 combined software ratings.

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 Private Data Chabad.org Video collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics