fix problems on Step [iphone]

—— Run into issues on Step? Get help pending when official support gets back to you!

Step: Your World

Info:

company: Step Digital Holdings Limited

: https://www.stepyourworld.com/privacy

: www.stepyourworld.com

Chat with our AI-based Step Support

🛠️ Common Step Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot cancel subscription after subscribing

Fix: To cancel your subscription, open the Settings app on your iPhone. Tap on your name at the top, then select 'Subscriptions'. Find 'Step: You... ⇲

No option to create custom categories

Fix: As a workaround, you can use existing categories to group your places. For example, if you want to create a custom category for 'Favorite Re... ⇲

Customization issue

Cannot separate visited places from places to visit

Fix: You can manually create two separate lists within the app: one for 'Visited Places' and another for 'Places to Visit'. Use the existing feat... ⇲

Limited sharing options for lists

Fix: To share your lists, take screenshots of your lists and share them via messaging apps or social media. This is a quick way to share your inf... ⇲

Account issue

Unable to view or follow user profiles

Fix: If the app allows you to see user activity or lists, try searching for users by their usernames or any shared lists. This may help you find... ⇲

Search issue

Cannot search users by city

Fix: As a workaround, you can use social media platforms or community forums to find users from specific cities. Many users share their profiles... ⇲

Glitches issue

Map functionality is glitchy and unattractive

Fix: Try restarting the app or your device to see if that resolves any glitches. Sometimes, a simple restart can fix temporary issues with the ma... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where specific features are located to make navigation e... ⇲

Privacy issue

Intrusive privacy policy

Fix: Review the privacy settings within the app to limit the amount of personal information shared. Go to the settings menu and adjust your priva... ⇲

Bugs issue

Frequent bugs and loading issues

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for 'Step: Your World', and check if an update is availab... ⇲

Registration issue

Complicated registration process

Fix: If the registration process is lengthy, try breaking it down into smaller steps. Complete one section at a time and take breaks if needed to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.0%

Bad experience

8.7%

Neutral

4.3%

~ from our NLP analysis of 184 combined software ratings.

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Private Data Step collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics
- Other Data