—— Run into issues on New Image Fitness & Workouts? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's permissions to ensure it has access to your health data. Go to Settings > Privacy > Health on your iPhone, and make sure the... ⇲
Fix: Check the app's audio settings. Open the app, go to Settings, and look for audio options. Ensure that the sound output is set to the device'... ⇲
Fix: Ensure that the app is updated to the latest version on all devices. Go to the App Store, tap on your profile icon, and scroll to see if the... ⇲
Fix: Try toggling the audio settings within the app. Go to the app's settings and turn off any audio enhancements or equalizer settings, then tur... ⇲
Fix: Check the physical volume buttons on your device to ensure they are not muted or turned down. Also, check the Control Center to see if the v... ⇲
Fix: Check the app's audio settings to ensure that instructor audio is not muted. Look for a specific setting for instructor volume and adjust it... ⇲
Fix: Make sure you are connected to the internet when using the app. Data may not save if there is a connectivity issue. Check your Wi-Fi or cell... ⇲
Fix: Clear the app's cache. Go to Settings > General > iPhone Storage, find the New Image Fitness & Workouts app, and select 'Offload App'. This... ⇲
Fix: Check the app's status on social media or forums to see if other users are experiencing similar issues. If it’s a widespread problem, it may... ⇲
Fix: Clear the app's cache by offloading it as mentioned earlier. This can help resolve any issues with the sign-in page not loading properly.... ⇲
Fix: Request a new password reset link. If the previous link has expired, you can initiate the password reset process again from the sign-in page... ⇲
Fix: Explore the app's settings or filters to ensure you are not limiting your workout options by accident. Check if there are any categories or... ⇲
Fix: Ensure you have a stable internet connection. If you are on Wi-Fi, try moving closer to the router or switching to cellular data to see if t... ⇲