fix problems on Overly [iphone]

—— Run into issues on Overly? Get help pending when official support gets back to you!

Overly

Info:

company: Overly

: https://overlyapp.com/contact-us/

: overlyapp.com

Chat with our AI-based Overly Support

🛠️ Common Overly Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Overly keeps scanning without stopping

Fix: 1. Restart the App: Close the Overly app completely by swiping it away from the app switcher. Then, reopen the app to see if the scanning pr... ⇲

images do not appear on AR shirts

Fix: 1. Check Image Format: Ensure that the images you are trying to use are in a supported format (like JPEG or PNG). If not, convert them to a... ⇲

Glitches issue

glitches in scanning functionality

Fix: 1. Ensure Good Lighting: Make sure you are scanning in a well-lit area. Poor lighting can cause glitches in scanning. 2. Clean Camera Lens:... ⇲

Camera issue

camera flips upside down

Fix: 1. Check Orientation Lock: Ensure that the orientation lock on your iPhone is not enabled. Swipe down from the top-right corner to access th... ⇲

Compatibility issue

requires very flat images

Fix: 1. Use a Flat Surface: Ensure that the images you are scanning are placed on a completely flat surface. Avoid any wrinkles or curves in the... ⇲

Bugs issue

obstructions prevent scanning

Fix: 1. Clear the Area: Ensure that the area around the image is free from obstructions. Remove any objects that might interfere with the scannin... ⇲