fix problems on Magdala [iphone]

—— Run into issues on Magdala? Get help pending when official support gets back to you!

Magdala

Info:

company: DTI.RC

: https://www.magdala.org/contacto/?lang=es

Chat with our AI-based Magdala Support

🛠️ Common Magdala Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Magdala freezes while watching stream

Fix: 1. Close other apps: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to see all open apps. Swipe... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you have the latest version of Magdala by checking the App Store for updates. 2. Free up storage: Go to Settings >... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content: If Magdala allows for offline downloads, ensure you download the content you want to access while offline. Look for a d... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if Magdala has a help or FAQ section within the app that can provide immediate answers to common issues. 2. Search... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Magdala and ensure that notifications are enabled. Adjust the alert style a... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its structure. Look for a tutorial or help section... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have missed. 2. Provide feedba... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Magdala. 2. Reduce screen brightness: Lo... ⇲

Compatibility issue