fix problems on DONIA [iphone]

—— Run into issues on DONIA? Get help pending when official support gets back to you!

DONIA

Info:

company: Andromede Oceanologie

: https://donia.fr

: donia.fr

Chat with our AI-based DONIA Support

🛠️ Common DONIA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DONIA freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the DONIA app off... ⇲

slow loading times

Fix: 1. Check your internet connection speed using a speed test app. If it's slow, try moving closer to your router or switching to a different n... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. 2. R... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download button or option in the app settings. 2. If a... ⇲

Support issue

poor customer support

Fix: 1. Look for a comprehensive FAQ or help section within the app or on the official website. Many common issues are addressed there. 2. Utiliz... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > DONIA. Ensure that notifications are enabled and set to your pref... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring all menus and options. Look for a tutorial or help section within the app that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲

Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery. Identify if DONIA is consuming an excessive amount of battery and consider limiting i... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is outdated, consider upgrad... ⇲