fix problems on World Above [iphone]

—— Run into issues on World Above? Get help pending when official support gets back to you!

World Above: Merge games

Info:

company: MYGAMES MENA FZ LLC

: https://support.my.games/

: wa.my.games

Chat with our AI-based World Above Support

🛠️ Common World Above Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

World Above freezes during gameplay

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

Inconsistent video bonuses

Fix: 1. Ensure you have a stable internet connection, as video bonuses often require online access. 2. Try switching between Wi-Fi and mobile dat... ⇲

Gameplay issue

Timed levels are too difficult

Fix: 1. Review the level objectives and plan your moves carefully. Take your time to strategize rather than rushing through. 2. Use power-ups wis... ⇲

Difficulty merging specific items

Fix: 1. Review the merging mechanics in the game to ensure you are following the correct process. 2. Experiment with different combinations of it... ⇲

Unclear instructions for game mechanics

Fix: 1. Explore the in-game tutorial or help section to find more information about game mechanics. 2. Look for online guides or videos that expl... ⇲

Limited energy recovery

Fix: 1. Manage your gameplay sessions to avoid running out of energy too quickly. Play during times when you can take breaks to allow energy to r... ⇲

Frustrating object movement mechanics

Fix: 1. Practice the movement mechanics in less critical game situations to improve your control. 2. Adjust your grip or the way you hold your de... ⇲

Bugs issue

Shop resets after each purchase

Fix: 1. Try logging out of your account and then logging back in to see if the shop retains your purchases. 2. Clear the app's cache as mentioned... ⇲

Customization issue

No freeze screen option for merging

Fix: 1. Practice merging items quickly to minimize the need for a freeze option. 2. Use the pause feature (if available) to take a moment to stra... ⇲

Payments issue

High cost for gem recharges

Fix: 1. Focus on completing daily challenges and events that may reward you with gems instead of purchasing them. 2. Save gems for essential upgr... ⇲

Notifications issue

Bug with full coin/bank notifications

Fix: 1. Restart the app to refresh notifications and see if the issue resolves itself. 2. Check for any app updates that may address this bug.... ⇲

Crashes issue

Crashes frequently on various devices

Fix: 1. Ensure that your device has enough storage space by going to Settings > General > iPhone Storage. Delete unnecessary apps or files if sto... ⇲

Support issue

Support website is down

Fix: 1. Check back later, as the website may be temporarily down. In the meantime, look for FAQs or community forums online that may provide assi... ⇲

Unresponsive support for technical issues

Fix: 1. Keep trying to reach out through the available support channels, as response times may vary. 2. Look for community forums or social media... ⇲

Updates issue

Lack of new levels and events

Fix: 1. Keep an eye on the app for any announcements regarding upcoming updates or events. 2. Engage with the community through social media or f... ⇲

Backup issue

Issues with restoring game progress

Fix: 1. Ensure you are logged into the same account you used previously to play the game. 2. Check for any updates to the app that may address re... ⇲

Ads issue

Ads with no exit option

Fix: 1. Wait for the ad to finish, as many ads will automatically close after a certain period. 2. If the ad does not close, try restarting the a... ⇲

Account issue

Problems with account linking

Fix: 1. Double-check that you are using the correct login credentials for the account you are trying to link. 2. Try unlinking and relinking your... ⇲

Compatibility issue

Inability to play on iPad

Fix: 1. Check the App Store to see if the app is available for iPad. If it is not, you may need to play on an iPhone or another compatible device... ⇲

Glitches issue

Excessive mirror images during merges

Fix: 1. Try to merge items in a different order or combination to see if it reduces the number of mirror images. 2. Focus on merging items that a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.2%

Bad experience

4.4%

Neutral

3.4%

~ from our NLP analysis of 2,386 combined software ratings.

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Private Data World Above collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

First bonus island: $2.99 A bonus island in the Cloud Harbor
Big pack of crystals: $19.99 3024 crystals with a bonus
Crystal ticket: $2.99 Get 130 crystals every day for 30 days
Second bonus island: $4.99 A bonus island in the Cloud Harbor
Moon chest: $1.99 Get the moon nest and other useful items.
Pack of crystals: $9.99 1260 crystals with a bonus
Small pack of crystals: $4.99 504 crystals with a bonus
Third bonus island: $6.99 A bonus island in the Cloud Harbor
Season golden pass: $4.99 Get additional more rewards and some boosters
Premium Pass: $4.99 Get additional rewards in the current event