fix problems on Video Captions [iphone]

—— Run into issues on Video Captions? Get help pending when official support gets back to you!

Video Captions - QuickCaptions

Info:

company: Selin Simsek

: https://www.facebook.com/profile.php?id=61551830620827

Chat with our AI-based Video Captions Support

🛠️ Common Video Captions Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Video Captions freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the QuickCaptions... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > QuickCaptions and selecting 'Offload App'. This will remove the a... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app allows you to download content for offline viewing. Look for a download option next to the videos or captions you want t... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. If the app continues to crash, tr... ⇲

Support issue

poor customer support

Fix: 1. Look for a FAQ or help section within the app or on the developer's website. Many common issues are addressed there. 2. Utilize community... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for QuickCaptions by going to Settings > Notifications > QuickCaptions. Ensure that notifications are en... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store description. Ensure your device meets these requirements. 2. If your device i... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes features are not immediately obvious.... ⇲

Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for QuickCaptions. 2. Re... ⇲