fix problems on DART Pass Delaware [iphone]

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—— Run into issues on DART Pass Delaware? Get help pending when official support gets back to you!

DART Pass Delaware
Info:
company: Bytemark, Inc.
: https://dartfirststate.com/dtc.ejs?command=PublicDTCFeedback
Chat with our AI-based DART Pass Delaware Support
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Bugs issue

Inaccurate bus schedules

Fix: 1. Verify schedule updates: Check the official DART website or local transit authority for the most current bus schedules, as the app may no... ⇲

Frequent app errors

Fix: 1. Update the app: Ensure you have the latest version of the DART Pass app installed, as updates often fix bugs and improve performance. O... ⇲
 
Payments issue

Payment processing errors

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

No support for Apple Pay

Fix: 1. Use an alternative payment method: If Apple Pay is not supported, consider using a credit or debit card directly within the app. OR 2.... ⇲

No refund option for unused passes

Fix: 1. Review terms and conditions: Check the app or website for any policies regarding refunds to understand your options better. OR 2. Keep... ⇲
 
Notifications issue

Expiration date on fares not communicated

Fix: 1. Check fare details: Look for fare information in the app or on the DART website to find details about expiration dates. OR 2. Set remi... ⇲
 
Support issue

Customer service unresponsive

Fix: 1. Use alternative contact methods: If the app's customer service is unresponsive, try reaching out via social media or the official website... ⇲

Lack of after-hours support

Fix: 1. Use self-help resources: Check the app's FAQ or help section for answers to common questions that may arise after hours. OR 2. Prepare... ⇲
 
Registration issue

Difficulties registering new accounts

Fix: 1. Ensure correct information: Double-check that you are entering all required information correctly, including email and password. OR 2.... ⇲
 
Account issue

DART Pass Delaware does not save user credentials

Fix: 1. Enable auto-login: Check if there is an option in the app settings to enable auto-login or save credentials, and ensure it is turned on.... ⇲

Inability to access purchased tickets

Fix: 1. Check your account: Log into your account and navigate to the 'My Tickets' or 'Purchase History' section to find your tickets. OR 2. R... ⇲

Long wait for password reset emails

Fix: 1. Check spam/junk folder: Sometimes, password reset emails can end up in your spam or junk folder, so be sure to check there. OR 2. Use... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for a tutorial or... ⇲
 
Compatibility issue

DART Pass Delaware does not work on Apple Watch

Fix: 1. Check compatibility: Ensure that your Apple Watch is updated to the latest watchOS version, as compatibility issues may arise with older... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.4%

Bad experience
3.3%

Neutral
2.2%

~ from our NLP analysis of 4,047 combined software ratings.

 Switch to these Alternatives:
DART Transit
DelDOT
Delaware Mobile ID
GoPass
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GotoBus – Online Bus Tickets
Ride with OurBus App
Indego Bike Share
Happibus
DART Rider Assistance Programs

 Private Data DART Pass Delaware collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics