fix problems on Silhouette Go [iphone]

—— Run into issues on Silhouette Go? Get help pending when official support gets back to you!

Silhouette Go

Info:

company: SILHOUETTE RESEARCH & TECHNOLOGY LIMITED

: https://www.silhouetteamerica.com/contact

Chat with our AI-based Silhouette Go Support

🛠️ Common Silhouette Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited design features

Fix: Explore third-party design software that allows for more advanced features and then import your designs into Silhouette Go. Software like Ad... ⇲

Silhouette Go frequently crashes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Also, check i... ⇲

Uploads issue

Inability to upload custom SVG files

Fix: Convert your SVG files to a compatible format that Silhouette Go accepts, such as PNG or JPG. Use an online converter or a graphic design to... ⇲

Downloads issue

Poor library access

Fix: Organize your library by creating folders for different types of designs. This can help you find what you need more quickly. You can create... ⇲

Bugs issue

Text feature malfunctions

Fix: Try restarting the app or your device to see if that resolves the issue. Sometimes, a simple restart can fix temporary glitches. OR If th... ⇲

Freezing issue

Silhouette Go freezes during use

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) to s... ⇲

Backup issue

No ability to save designs

Fix: Make sure you are logged into your account properly. Sometimes, being logged out can prevent saving. Check your account settings in the app.... ⇲

Network issue

Connectivity issues with cutting machine

Fix: Ensure that your cutting machine is properly connected to your iPhone via Bluetooth. Go to Settings > Bluetooth and make sure the machine is... ⇲

No offline functionality

Fix: Plan your design work ahead of time by downloading necessary resources while you have internet access. This way, you can work on your design... ⇲

Updates issue

Slow updates and development

Fix: Stay engaged with the app community through forums or social media to share your needs and see if others have found workarounds for similar... ⇲

Customization issue

Limited font options

Fix: Download and install font management apps that allow you to use custom fonts on your iPhone. Once installed, you can use these fonts in your... ⇲

Lack of basic editing tools

Fix: Use external editing apps to perform basic edits before importing your designs into Silhouette Go. Apps like Canva or Adobe Spark can provid... ⇲

Limited design choices

Fix: Explore online marketplaces for additional design files that can be imported into Silhouette Go. Websites like Etsy or Creative Market often... ⇲

Inability to create new projects

Fix: Check if there are any updates available for the app that may fix this issue. Go to the App Store and see if an update is pending. OR Try... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: Check for updates on all devices to ensure they are running the same version of the app. This can help maintain consistency in performance.... ⇲

UI issue

Difficult to navigate user interface

Fix: Familiarize yourself with the app by watching tutorial videos or reading user guides. This can help you learn shortcuts and tips for easier... ⇲

Frustrating user experience

Fix: Take breaks during long design sessions to avoid frustration. Sometimes stepping away can provide a fresh perspective when you return. OR... ⇲

Account issue

Inability to access purchased content

Fix: Check your account settings to ensure you are logged in with the correct account that made the purchases. Sometimes, being logged into a dif... ⇲

Requires constant re-login

Fix: Check your app settings to see if there is an option to stay logged in. If not, consider using a password manager to quickly log back in whe... ⇲

Support issue

Poor customer support response

Fix: Utilize online forums and community groups where other users may have shared solutions to similar issues. This can often provide quicker ans... ⇲