fix problems on EPark EMEL [iphone]

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—— Run into issues on EPark EMEL? Get help pending when official support gets back to you!

ePark EMEL
Info:
company: EMEL E.E.M.
: http://www.emel.pt
Chat with our AI-based ePark EMEL Support
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Account issue

User account already exists error

Fix: Try resetting your password by selecting the 'Forgot Password?' option on the login screen. This will allow you to regain access to your acc... ⇲
 
Loading issue

ePark EMEL shows spinner and fails to add time

Fix: Check your internet connection to ensure it is stable. If the connection is weak, try moving to a location with better reception or switchin... ⇲

High data costs for map loading

Fix: To reduce data usage, switch to Wi-Fi when using the app, especially for map loading. This will help avoid high data costs associated with m... ⇲
 
Login issue

Login limbo with no access

Fix: Force close the app and restart your iPhone. After rebooting, try logging in again. Make sure you are entering the correct credentials. OR... ⇲
 
Crashes issue

Crashes frequently

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲
 
Registration issue

No activation email sent

Fix: Check your spam or junk email folder to see if the activation email was filtered there. If you find it, mark it as 'Not Spam' to ensure futu... ⇲

Mandatory NIF for non-residents

Fix: If you are a non-resident and do not have an NIF, check if the app provides an option for non-residents to register without it. Look for any... ⇲
 
Messages issue

Text message lacks activation code

Fix: Ensure that your phone number is entered correctly in the app. If there is a mistake, correct it and request the activation code again. OR... ⇲
 
Payments issue

ePark EMEL fails to pay parking tickets

Fix: Ensure that your payment method is correctly set up in the app. Go to the payment settings and verify that your credit card or payment infor... ⇲
 
Bugs issue

Inconsistent functionality after initial use

Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage > ePark EMEL > Offload App. Reinstall the app from the App Stor... ⇲
 
UI issue

Overall poor user experience

Fix: Take note of specific issues you encounter and try to identify patterns. This can help you find workarounds for specific problems, such as u... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
96.6%

Good experience
3.4%

Neutral
0.0%

~ from our NLP analysis of 29 combined software ratings.

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Fixando

 Private Data ePark EMEL collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics