—— Run into issues on CE Gen 1 System? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. You can do this by opening a... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > CE Gen 1 System and ensure that notifications are enabled. Make sure that '... ⇲
Fix: 1. Verify notification settings: Similar to the previous issue, check the notification settings for the CE Gen 1 System app in your iPhone s... ⇲
Fix: 1. Check volume settings: Ensure that your iPhone's volume is turned up and that it is not on silent mode. You can adjust the volume using t... ⇲
Fix: 1. Use the app settings: Open the CE Gen 1 System app and navigate to the alarm settings. Look for an option to mute or disable the alarm te... ⇲
Fix: 1. Review plan details: Check the features included in your current plan by going to the app settings or the official website. This will hel... ⇲
Fix: 1. Log out and log back in: Sometimes, logging out of your account in the app and then logging back in can refresh your account settings and... ⇲
Fix: 1. Re-add the camera: Go to the app settings and remove the camera from your system. Then, follow the instructions to add it back again, ens... ⇲
Fix: 1. Restart the camera: Power cycle the camera by unplugging it, waiting for a few seconds, and then plugging it back in. This can help re-es... ⇲
Fix: 1. Check alarm settings: Open the CE Gen 1 System app and verify that the alarm is set up correctly, including the time and any conditions t... ⇲
Fix: 1. Utilize online resources: Check the CE Gen 1 System website for FAQs, user manuals, or troubleshooting guides that may address your issue... ⇲
Fix: 1. Reset app settings: If you suspect that the app settings are misconfigured, look for an option in the app to reset settings to default. T... ⇲