fix problems on PopUp [iphone]

—— Run into issues on PopUp? Get help pending when official support gets back to you!

PopUp - AI Match & Chat

Info:

company: fantastic sg pte ltd

: https://www.popupapp.info/

Chat with our AI-based PopUp Support

🛠️ Common PopUp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Delayed message notifications

Fix: Check your notification settings: Go to your iPhone's Settings > Notifications > PopUp. Ensure that 'Allow Notifications' is turned on and t... ⇲

Messages received hours later

Fix: Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. You can test this by opening a w... ⇲

Glitches issue

Glitchy performance

Fix: Clear the app cache: Go to the app settings within PopUp (if available) and look for an option to clear cache or data. This can help improve... ⇲

Security issue

High number of bots

Fix: Report suspicious accounts: If you encounter bots, use the reporting feature within the app to flag these accounts. This can help the app's... ⇲

Inappropriate matching with minors

Fix: Adjust your age preferences: Go to your profile settings and set your age preferences to filter out users outside your desired age range. Th... ⇲

Account issue

Account suspension without warning

Fix: Review the app's terms of service: Familiarize yourself with the community guidelines and terms of service to ensure you are not inadvertent... ⇲

Profile setup issues

Fix: Follow the setup prompts carefully: Make sure to complete each step of the profile setup process as instructed. If you encounter an error, t... ⇲

Registration issue

Inability to verify phone number

Fix: Check your phone number format: Ensure that you are entering your phone number in the correct format, including the country code. For exampl... ⇲

Customization issue

Lack of dark mode options

Fix: Check your device settings: Go to Settings > Display & Brightness and toggle on 'Dark' mode. Some apps automatically adjust to the system se... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.5%

Bad experience

8.9%

Neutral

3.6%

~ from our NLP analysis of 666 combined software ratings.

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Private Data PopUp collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics

Cost of Subscriptions

popupcoin_20: $0.39 popupcion_20
popupcoin_100: $1.69 popupcion_100
popupcoin_300: $4.99 popupcion_300
popupcoin_1000: $16.99 popupcoin_1000
wealthglory_coin_package: $70.99 Wealth Glory Coin Package
popupcoin_package3: $23.99 Coins Package
popupcoin_package2: $3.99 First Charge Package 2
popupcoin_package1: $0.79 First Charge Package 1
popupcoin_180: $4.49 popupcoin_180
popupcoin_60: $1.09 popupcoin_60