fix problems on BankGloucester [iphone]

—— Run into issues on BankGloucester ? Get help pending when official support gets back to you!

BankGloucester Mobile Banking

Info:

company: BankGloucester

: http://www.bankgloucester.com

: www.bankgloucester.com

Chat with our AI-based BankGloucester Support

🛠️ Common BankGloucester Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Black screen when taking check photos

Fix: Ensure that your iPhone's camera permissions are enabled for the BankGloucester app. Go to 'Settings' > 'Privacy' > 'Camera' and make sure t... ⇲

Photos sometimes marked unreadable

Fix: Ensure that you are taking the photos in good lighting and that the check is flat and well-aligned within the frame. Use a contrasting backg... ⇲

Account issue

Cannot change password from the app

Fix: To change your password, you may need to do it through the BankGloucester website instead of the app. Open a web browser on your device, go... ⇲

Compatibility issue

Not optimized for iPad

Fix: If you are using the app on an iPad and it appears stretched or not properly formatted, try using the iPhone compatibility mode. Go to 'Sett... ⇲

Loading issue

Times out during session

Fix: To prevent the app from timing out, ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the iss... ⇲

UI issue

Difficulties viewing reward offers

Fix: If you are having trouble viewing reward offers, try logging out of the app and then logging back in. This can refresh the app's content and... ⇲

Requires email code for website login

Fix: If you find the email code requirement cumbersome, check if there is an option to enable 'Remember Me' or 'Stay Logged In' on the website. T... ⇲

Glitches issue

Glitches occasionally occur

Fix: To minimize glitches, ensure that your app is updated to the latest version. Go to the App Store, search for BankGloucester, and check for a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.2%

Neutral

3.0%

Bad experience

2.8%

~ from our NLP analysis of 534 combined software ratings.

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Private Data BankGloucester collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location