fix problems on Off The Grid [iphone]

—— Run into issues on Off The Grid? Get help pending when official support gets back to you!

Off The Grid: Companion App

Info:

company: Gunzilla

: https://gameoffthegrid.com/support/

: gameoffthegrid.com

Chat with our AI-based Off The Grid Support

🛠️ Common Off The Grid Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Off The Grid freezes on iPhone

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Internet error message despite connection

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is working by trying to load a website or another app. If there a... ⇲

Uploads issue

Unable to post clips

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure that Off The Grid has permission to access your photos. If not, enabl... ⇲

Compatibility issue

Performance mode not available on PS5

Fix: 1. Check game settings: Ensure that you have the latest game update installed on your PS5. Go to the game icon, press the Options button, an... ⇲

Gameplay issue

No option to add friends for crossplay

Fix: 1. Check for updates: Ensure that both the app and the game are updated to the latest versions, as crossplay features may be added in update... ⇲

Bugs issue

Incorrect stats reported

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the data. Sometimes, stats may not update in real-time and a restart c... ⇲

Updates issue

Off The Grid not working needs update

Fix: 1. Check for updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates available... ⇲

Slow issue

Long matchmaking times

Fix: 1. Check server status: Sometimes, long matchmaking times can be due to server issues. Check the game's official social media or website for... ⇲

Camera issue

Unable to scan QR code

Fix: 1. Check camera permissions: Go to Settings > Privacy > Camera and ensure that Off The Grid has permission to access your camera. If not, en... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.5%

Neutral

4.0%

Bad experience

3.5%

~ from our NLP analysis of 1,777 combined software ratings.

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Private Data Off The Grid collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics