fix problems on MEGOGO [iphone]

​

—— Run into issues on MEGOGO? Get help pending when official support gets back to you!

MEGOGO: TV, Movies, Audiobooks
Info:
company: MEGOGO LLC
: https://megogo.net
: megogo.net
Chat with our AI-based MEGOGO Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Frequent bugs in new versions

Fix: 1. If you encounter a bug, try to restart the app or your device to see if it resolves the issue. 2. Check the App Store for any updates to... ⇲
 
Video issue

Removal of 4K channels

Fix: 1. Check if there are any settings within the app that allow you to select video quality. Sometimes, the app may default to a lower resoluti... ⇲

Limited 4K content availability

Fix: 1. Regularly check the app for updates on available content, as new titles may be added over time. 2. Explore other streaming platforms that... ⇲

Limited selection of modern movies

Fix: 1. Regularly check the app for new releases, as the library may update frequently. 2. Use the search function to find specific titles you ar... ⇲

Missing popular TV shows

Fix: 1. Use the search feature to look for specific shows you want to watch. 2. Check if the app has a 'Trending' or 'Popular' section that may h... ⇲

Random channel availability

Fix: 1. Check for any updates to the app that may resolve channel availability issues. 2. Restart the app to refresh the channel list. OR 1. D... ⇲

Limited English content

Fix: 1. Use the search function to find English content specifically. 2. Check if there are any filters in the app that allow you to sort by lang... ⇲

No support for Georgian language movies

Fix: 1. Check the app for any language settings that may allow you to enable Georgian subtitles if available. 2. Look for Georgian content in the... ⇲
 
Support issue

Poor customer support

Fix: 1. Look for a help or FAQ section within the app or on the MEGOGO website, as it may provide answers to common issues. 2. Utilize any availa... ⇲
 
Privacy issue

Lack of transparency in subscription conditions

Fix: 1. Review the subscription details within the app or on the MEGOGO website to understand the terms. 2. Take screenshots of the subscription... ⇲
 
Compatibility issue

No separate app for Apple TV mentioned

Fix: 1. Check the App Store on your Apple TV to see if the MEGOGO app is available for download. If not, consider using AirPlay from your iPhone... ⇲

Missing EPG support on Apple TV app

Fix: 1. Check if there are any settings within the app that allow you to enable EPG features. 2. If EPG is not available, consider using the app... ⇲
 
UI issue

Inconvenient channel switching on Apple TV

Fix: 1. Familiarize yourself with the remote control shortcuts for quicker navigation. 2. Use the app's search function to quickly find channels... ⇲
 
Login issue

Difficulty restoring password

Fix: 1. Use the 'Forgot Password' feature on the login screen to receive a password reset link via email. 2. Check your spam folder if you do not... ⇲
 
Settings issue

Inability to set different languages on iPad

Fix: 1. Check the app settings for any language options. If available, select your preferred language. 2. If the app does not support multiple la... ⇲
 
Ads issue

Frequent ads for paid subscribers

Fix: 1. Check your subscription plan to ensure you are on the correct tier that should not include ads. 2. Log out and log back into your account... ⇲
 
Payments issue

High subscription cost with low value

Fix: 1. Review the content library to ensure it meets your viewing needs. If not, consider canceling your subscription and exploring other servic... ⇲
 
Network issue

Inconsistent streaming quality

Fix: 1. Check your internet connection speed and stability. Use a speed test app to ensure you have sufficient bandwidth for streaming. 2. Lower... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.2%

Bad experience
13.6%

Neutral
2.2%

~ from our NLP analysis of 865 combined software ratings.

 Switch to these Alternatives:
Kyivstar TV - movies & series
Multiplex - Movies Offline
Планета Кіно
My Volia
lifecell TV
1+1 video
youtv — online TV and movies
Kinorium: All movies and shows
Radio Kyivstar - онлайн музика
Kino.kz - Афиша Казахстана

 Private Data MEGOGO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Maximal: $7.99 Maximal (1 month)
  2. TV and Movies: $4.99 TV and Movies
  3. Certificate to watch a video: $1.99 Certificate to watch a video
  4. Certificate to watch a video: $2.99 Certificate to watch a video
  5. Certificate to watch a video: $0.99 Certificate to watch a video
  6. Certificate to watch a video: $3.99 Certificate to watch a video
  7. Subscription Sport 1 month: $6.99 Subscription Sport 1 month UA
  8. Certificate to watch a video: $4.99 Certificate to watch a video
  9. Certificate to watch a video: $5.99 Certificate to watch a video
  10. Optimal: $7.99 Optimal (UA)