—— Run into issues on Pixilart? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPad is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. Re... ⇲
Fix: Check if there is an option in the app settings to hide or disable the selection box. If not, try restarting the app to see if it resolves t... ⇲
Fix: Make sure to lock layers that you do not want to move. Tap on the layer and select the lock option to prevent accidental rearrangement. OR... ⇲
Fix: Instead of deleting a layer, try hiding it. This can be done by tapping the eye icon next to the layer. This way, it won't affect other fram... ⇲
Fix: Check if the app has a refresh or reload option. If not, try closing and reopening the app to see if the artwork displays correctly. OR E... ⇲
Fix: Try tapping and holding on the layer you want to rename. This may bring up an option to rename it. If this does not work, check for any upda... ⇲
Fix: Ensure that your device has enough free storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to fre... ⇲
Fix: Use a naming convention for your layers to simulate grouping. For example, prefix related layers with the same name to keep them organized.... ⇲
Fix: Be mindful of your actions and try to plan them out before executing. This can help minimize the need for undoing actions. OR Consider ta... ⇲
Fix: Check if there is an option to export frames individually in the settings or export menu. If not, consider exporting the entire animation an... ⇲
Fix: Familiarize yourself with the app's available shortcuts and gestures by checking the help section or user guide within the app. OR Practi... ⇲
Fix: Try using the app in airplane mode to see if the ads are causing the lag. This will prevent ads from loading while you work. OR If possib... ⇲
Fix: Check the app settings to see if there is an option to change the canvas size. If not, consider using a different app that allows for larger... ⇲
Fix: Try using the color palette provided in the app. Familiarize yourself with the available colors and their codes for easier selection. OR... ⇲
Fix: Check if there are alternative color selection tools in the app that can help you choose colors more effectively, such as sliders or palette... ⇲
Fix: If the app does not have an eye dropper tool, try to remember the color codes of frequently used colors and save them in a notes app for eas... ⇲
Fix: Check if there is a duplicate option in the file menu or layer options. If not, consider exporting the artwork and re-importing it as a new... ⇲
Fix: Regularly back up your artworks by exporting them to your device or cloud storage to prevent loss. OR If you accidentally delete an artwo... ⇲
Fix: Ensure that your device has enough storage space and RAM available. Close other apps and delete unnecessary files to improve performance.... ⇲
Fix: Engage with comments by creating a new comment in response to others. This can help maintain the conversation even without a direct reply fe... ⇲
Fix: Explore the app's settings to see if there are options to customize or expand the color palette. OR Use an external color palette generat... ⇲
Fix: Ensure that the image you are trying to upload meets the app's requirements for size and format. Resize or convert the image if necessary.... ⇲
Fix: Check if there is an option to hide or minimize the control panel in the app settings. This can help you get a clearer view of your canvas.... ⇲
Fix: Check if there is an option to title your artwork in the save or export menu. If not, consider saving the title in a notes app for reference... ⇲
Fix: Close the app completely and restart it. This can help clear any temporary issues causing the unresponsiveness. OR If the problem persist... ⇲
Fix: Check the aspect ratio settings in the app to ensure they match your canvas size. Adjusting these settings may help correct the color displa... ⇲
Fix: Check if there is a mobile version of the contest page or if contests are only available on the desktop version of the app. OR Engage wit... ⇲
Fix: Explore the app settings to see if there are options to customize canvas sizes. If not, consider using a different app that offers more flex... ⇲
Fix: Try using pinch-to-zoom gestures to see if they provide better control over zooming in and out. OR If zooming is still an issue, consider... ⇲
Fix: Check the app settings to ensure that notifications are enabled and configured correctly. Look for options to customize notification details... ⇲