fix problems on SoulLand [iphone]

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—— Run into issues on SoulLand? Get help pending when official support gets back to you!

SoulLand:Clash of Spirimasters
Info:
company: BUILDING-BLOCKS NETWORK TECHNOLOGY CO.,LIMITED
: https://www.facebook.com/DauLaDaiLuc3D.VN/
: gsupport.olgamevn.com
Chat with our AI-based SoulLand Support
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Gameplay issue

limited PVE events timing

Fix: 1. Check the in-game calendar: Regularly check the in-game calendar for upcoming events and plan your gameplay around those times. 2. Set re... ⇲

inconvenient event timings for global players

Fix: 1. Set reminders: Use your phone’s calendar to set reminders for events based on your local time. 2. Engage with the community: Join forums... ⇲
 
Slow issue

laggy performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom) and close any apps running in the background to free up... ⇲

slow event availability for new players

Fix: 1. Focus on leveling up: Prioritize completing quests and leveling up your character to unlock events faster. 2. Join a guild: Being part of... ⇲
 
Glitches issue

glitchy gameplay

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates often fix bugs and glitches. 2. Clear app cache: Go to Settings... ⇲
 
Network issue

server errors

Fix: 1. Check server status: Look for any announcements on the game’s official social media or community pages regarding server maintenance or is... ⇲
 
Support issue

lack of developer support

Fix: 1. Utilize community resources: Join forums or social media groups where players share tips and solutions to common issues. 2. Check FAQs: L... ⇲
 
Audio issue

no voice sounds in story or battles

Fix: 1. Check in-game settings: Go to the settings menu in the game and ensure that sound effects and voice options are enabled. 2. Restart the a... ⇲
 
Crashes issue

crashing upon opening

Fix: 1. Update the app: Make sure you have the latest version of the app installed from the App Store. 2. Restart your device: This can help clea... ⇲
 
Customization issue

no Mandarin or Cantonese options

Fix: 1. Check language settings: Go to the app settings and see if there’s an option to change the language. If not, this may be a limitation of... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.9%

Bad experience
6.8%

Neutral
4.4%

~ from our NLP analysis of 413 combined software ratings.

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 Private Data SoulLand collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. GĂłi QuĂ  69000₫: $2.99 GĂłi QuĂ  69000₫
  2. GĂłi QuĂ  9000₫: $0.49 GĂłi QuĂ  9000₫
  3. GĂłi QuĂ  199000₫: $8.99 GĂłi QuĂ  199000₫
  4. GĂłi QuĂ  45000₫: $1.99 GĂłi QuĂ  45000₫
  5. GĂłi QuĂ  25000₫: $0.99 GĂłi QuĂ  25000₫
  6. GĂłi QuĂ  149000₫: $6.99 GĂłi QuĂ  149000₫
  7. GĂłi QuĂ  249000₫: $11.99 GĂłi QuĂ  249000₫
  8. GĂłi QuĂ  109000₫: $4.99 GĂłi QuĂ  109000₫
  9. 10000 Kim CÆ°ÆĄng: $99.99 10000 Kim CÆ°ÆĄng
  10. 2050 Kim CÆ°ÆĄng: $19.99 2050 Kim CÆ°ÆĄng