fix problems on Solitaire 3D Fish [iphone]

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—— Run into issues on Solitaire 3D Fish? Get help pending when official support gets back to you!

Solitaire 3D Fish
Info:
company: Playdayy
: https://polarbearstudio.zohodesk.com/portal/en/newticket
: apps.playdayy.com
Chat with our AI-based Solitaire 3D Fish Support
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Freezing issue

Game freezes frequently

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
 
Ads issue

Black screen when trying to watch ads

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. If the connection is weak, try moving closer to... ⇲

No option for ad-free purchase

Fix: Look for any in-game settings or menus that might offer a subscription or premium version. Sometimes these options are hidden in the setting... ⇲
 
Gameplay issue

Low rewards for high costs

Fix: Focus on completing daily challenges or events that may offer better rewards. Check the game for any special promotions or limited-time even... ⇲

Duplicate items without selling option

Fix: Check if there are any in-game mechanics that allow you to combine or upgrade duplicate items. Sometimes games have features that let you en... ⇲

Loss of accumulated rewards after inactivity

Fix: Try to log in to the game regularly to maintain your rewards. Some games reset rewards after a certain period of inactivity. OR Check if... ⇲
 
Support issue

Difficulty contacting support

Fix: Check the app for a help or support section. Many apps have FAQs or troubleshooting guides that can assist you without needing to contact su... ⇲

Unresponsive customer support

Fix: Utilize any available in-game help or FAQ sections to find answers to common issues without needing to contact support. OR Engage with co... ⇲
 
Audio issue

Sound issues after ads

Fix: Check your device's sound settings. Make sure the volume is turned up and that the mute switch is not activated. Also, check the in-game sou... ⇲
 
Battery issue

High device temperature during gameplay

Fix: Limit the amount of time you play in one session. Take breaks to allow your device to cool down. Avoid playing in direct sunlight or hot env... ⇲
 
Slow issue

Slow game performance over time

Fix: Regularly clear the app's cache and data if possible. Uninstalling and reinstalling the app can also help refresh its performance. OR Res... ⇲
 
Storage issue

Limited fish storage capacity

Fix: Check if there are any upgrades or expansions available in the game that increase your storage capacity. Sometimes these can be unlocked thr... ⇲
 
Glitches issue

Glitches in reward system

Fix: Keep track of your rewards and report any discrepancies in the game’s help section if available. Documenting the issue can help you find a s... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.4%

Neutral
5.3%

Bad experience
3.3%

~ from our NLP analysis of 25,539 combined software ratings.

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 Private Data Solitaire 3D Fish collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content

  Cost of Subscriptions
  1. Festival Pack B: $5.99 Festival Pack B
  2. Fishy Bank A: $2.99 Fishy Bank A
  3. Festival Pack A: $1.99 Festival Pack A
  4. One Time Offer A: $3.99 One Time Offer A
  5. Fishy Bank B: $5.99 Fishy Bank B
  6. Coin Pack B: $2.99 Coin Pack B
  7. One Time Offer B: $5.99 One Time Offer B
  8. One Time Offer C: $12.99 One Time Offer C
  9. Coin Pack A: $0.99 Coin Pack A
  10. Coin Pack D: $9.99 Coin Pack D