fix problems on TopInfrared [iphone]

—— Run into issues on TopInfrared? Get help pending when official support gets back to you!

TopInfrared

Info:

company: ShenZhen Topdon Technology Co.,Ltd

: https://www.topdon.com/

Chat with our AI-based TopInfrared Support

🛠️ Common TopInfrared Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Needs a dedicated iPad app

Fix: While there is no dedicated iPad app, you can use the iPhone app on your iPad. To do this, go to the App Store on your iPad, search for TopI... ⇲

Photos saved are grainy compared to in-app display

Fix: Ensure that you are using the highest resolution settings available in the app. Go to the app settings and look for an option related to ima... ⇲

UI issue

Fonts can be hard to read

Fix: Check if the app has a font size adjustment option in the settings. If available, increase the font size to make it easier to read. This can... ⇲

Color modes lack names and descriptions

Fix: Try experimenting with each color mode to see which one best suits your needs. Take notes on the effects of each mode to create your own ref... ⇲

Settings issue

No option to switch from Celsius to Fahrenheit easily

Fix: Look for a settings menu within the app where temperature units can be adjusted. This is often found under 'Preferences' or 'Settings'. If y... ⇲

No bulk export option for temperature data

Fix: Look for an export feature in the app settings. If available, you may be able to export data in batches by selecting multiple entries at onc... ⇲

Crashes issue

TopInfrared crashes on multiple iOS devices

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for TopInfrared, and check for updates. If an update is a... ⇲

Camera issue

Limited burst image count

Fix: Check the app settings to see if there is an option to increase the burst image count. Some apps allow you to adjust this limit in the setti... ⇲

Support issue

Lack of extensive manual with examples

Fix: Check the app for any built-in help or tutorial sections. Many apps include a help section that provides guidance on usage and features. O... ⇲

Audio issue

Recording feature limitations with ReplayKit

Fix: Check the app settings to see if there are any options to adjust the recording quality or duration. Sometimes, limitations can be adjusted w... ⇲

Compatibility issue

iPhone 15 compatibility issues

Fix: Ensure that your iPhone 15 is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Compatibil... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

65.4%

Bad experience

30.8%

Neutral

3.8%

~ from our NLP analysis of 26 combined software ratings.

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Private Data TopInfrared collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics