fix problems on Pango Kids [iphone]

—— Run into issues on Pango Kids? Get help pending when official support gets back to you!

Pango Kids: Learn & Play 3-6

Info:

company: Studio Pango

: http://www.studio-pango.com

Chat with our AI-based Pango Kids Support

🛠️ Common Pango Kids Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires annual subscription for previously purchased content

Fix: Check your account settings to see if you can access previously purchased content without renewing your subscription. Sometimes, logging out... ⇲

Limited content justifies subscription cost

Fix: Explore the app's content library thoroughly. Sometimes, there are hidden gems or additional content that may not be immediately visible. Ch... ⇲

Payments issue

Locked stories despite subscription

Fix: Log out of your account and then log back in. This can refresh your subscription status and unlock any locked stories that should be accessi... ⇲

Unable to purchase additional content

Fix: Ensure that your payment method is valid and that there are no issues with your Apple ID. Check your payment settings in the App Store. OR... ⇲

Subscription issues with specific stories

Fix: Check if the specific stories are part of your subscription plan. Sometimes, certain content may require an additional purchase or a differe... ⇲

Updates issue

In-app purchases not restored after update

Fix: Go to the app's settings and look for an option to restore purchases. This is often found in the account or subscription section of the app.... ⇲

Audio issue

Pango Kids has no sound

Fix: Check your device's volume settings. Ensure that the mute switch is off and the volume is turned up. Also, check if the app has its own volu... ⇲

Freezing issue

Pango Kids freezes on launch

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can clear any temporary issues causing the freeze. OR If... ⇲

Ads issue

Fake trial period description

Fix: Review the app's terms and conditions to understand the trial period details. Sometimes, the information may be clearer in the official docu... ⇲

Screen issue