fix problems on Comerica [iphone]

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Comerica Mobile Banking®
Info:
company: Comerica Bank
: http://www.comerica.com/contact
: www.comerica.com
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Notifications issue

Push notifications are broken

Fix: Check your notification settings for the app. Go to 'Settings', then 'Notifications', find Comerica Mobile Banking, and ensure that 'Allow N... ⇲
 
Login issue

Password not retained

Fix: Ensure that the app has permission to save passwords. Go to 'Settings', then 'Comerica Mobile Banking', and check if 'Background App Refresh... ⇲

Comerica locked users out

Fix: If you are locked out, try resetting your password through the app or website. Look for a 'Forgot Password?' link on the login screen. OR... ⇲
 
UI issue

Confusing interface

Fix: Take some time to explore the app's features. Familiarize yourself with the layout by navigating through different sections. You can also ch... ⇲

Bill pay accounts not easily viewable

Fix: Navigate to the 'Bill Pay' section of the app and look for a 'Manage Accounts' option. This may allow you to customize which accounts are di... ⇲

No landscape mode for iPad

Fix: Check if the app has a landscape mode option in its settings. Some apps allow you to toggle between portrait and landscape modes manually.... ⇲

Small and hard-to-read text

Fix: Adjust the text size on your iPhone by going to 'Settings', then 'Display & Brightness', and selecting 'Text Size'. You can increase the tex... ⇲
 
Installation issue

Comerica requires constant reinstallation

Fix: Check for any available updates for the app in the App Store. Keeping the app updated can resolve bugs that may cause it to malfunction. O... ⇲
 
Security issue

Face ID and Touch ID issues

Fix: Ensure that Face ID or Touch ID is enabled for the app. Go to 'Settings', then 'Face ID & Passcode' or 'Touch ID & Passcode', and make sure... ⇲

Multiple security questions on login

Fix: Review your security settings in the app. Go to 'Settings' and look for 'Security' or 'Privacy' options to see if you can simplify your secu... ⇲
 
Bugs issue

Quick Balance feature not working

Fix: Check if the Quick Balance feature is enabled in the app settings. Go to 'Settings' within the app and look for an option to enable Quick Ba... ⇲

Deposit amount discrepancies

Fix: Double-check the deposit amount entered during the deposit process. Ensure that you are entering the correct amount and that it matches your... ⇲

Current transactions disappear while scrolling

Fix: Try refreshing the transaction list by pulling down on the screen. This can sometimes reload the data and fix display issues. OR If the p... ⇲
 
Updates issue

Outdated branch information

Fix: Check the app's settings for an option to refresh or update branch information. This may be found under 'Settings' or 'Help'. OR If the i... ⇲

No new features in update

Fix: Check the app's update notes in the App Store to see if any new features were mentioned. Sometimes features are added but not highlighted pr... ⇲

Inconsistent app performance after updates

Fix: After an update, try clearing the app cache by going to 'Settings', 'General', 'iPhone Storage', selecting Comerica Mobile Banking, and choo... ⇲
 
Network issue

Plaid app disconnected

Fix: Re-link your Plaid account by going to the 'Settings' or 'Accounts' section in the Comerica app and selecting 'Link Account'. Follow the pro... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the app's FAQ or help section for immediate answers to common questions. This can often provide quicker solutions than waiting for c... ⇲
 
Features issue

Lack of basic banking features

Fix: Explore the app thoroughly to ensure you are not missing any features. Check the 'Accounts', 'Transfers', and 'Bill Pay' sections for availa... ⇲
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 what users are saying
Bad experience
74.6%

Good experience
21.5%

Neutral
3.9%

~ from our NLP analysis of 536 combined software ratings.

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 Private Data Comerica collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data