fix problems on Raya [iphone]

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—— Run into issues on Raya? Get help pending when official support gets back to you!

Raya
Info:
company: Raya App Inc
: https://www.rayatheapp.com
Chat with our AI-based Raya Support
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Search issue

Inability to filter matches by location

Fix: 1. Use the search function: If the app has a search feature, try searching for users in specific locations by entering city names or regions... ⇲

No filtering options for interests

Fix: 1. Use the search function: If available, use the search feature to find users with specific interests by entering keywords. 2. Engage with... ⇲
 
Gameplay issue

Poor matching algorithm

Fix: 1. Update your profile: Ensure your profile is complete and accurately reflects your interests and preferences. This can help the algorithm... ⇲

Low user engagement

Fix: 1. Be proactive: Send messages to users you match with to initiate conversations. This can help increase engagement. 2. Participate in app... ⇲

Recycling of suggested users

Fix: 1. Refresh your profile: Update your profile information and photos regularly to potentially change the users suggested to you. 2. Engage w... ⇲

Lack of diverse user profiles

Fix: 1. Broaden your search criteria: Adjust your preferences to include a wider range of users, which may help you discover more diverse profile... ⇲

No functionality for queer dating

Fix: 1. Adjust your profile settings: Ensure your profile accurately reflects your identity and preferences, which may help the app suggest more... ⇲

Limited profile information

Fix: 1. Complete your profile: Fill out all available sections of your profile to provide more information to potential matches. 2. Use creative... ⇲

Limited visibility of users who liked you

Fix: 1. Upgrade your profile: If the app offers a premium feature to see who liked you, consider upgrading your profile to access this informatio... ⇲

Lack of meaningful conversation starters

Fix: 1. Prepare your own starters: Think of interesting questions or topics to initiate conversations with matches. 2. Use profile prompts: If t... ⇲
 
Payments issue

High subscription fees

Fix: 1. Evaluate your usage: Assess how often you use the app and whether the subscription benefits are worth the cost for you. 2. Look for disc... ⇲
 
Support issue

No support for waitlisted users

Fix: 1. Stay engaged: If you are waitlisted, continue to engage with the app by checking it regularly, as this may help your chances of being acc... ⇲

Slow response from customer support

Fix: 1. Check FAQs: Look for answers in the app’s FAQ section, which may address your concerns without needing to contact support. 2. Use in-app... ⇲
 
Battery issue

Battery drain due to background activity

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Raya to reduce battery usage. 2. Clo... ⇲
 
UI issue

Clunky and outdated user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. 2. Provide feedbac... ⇲
 
Bugs issue

Frequent bugs and crashes

Fix: 1. Update the app: Go to the App Store, search for Raya, and check for updates. Installing the latest version can fix bugs and improve stabi... ⇲
 
Notifications issue

Inconsistent match notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Raya and ensure that notifications are enabled. 2. Update the app: Make su... ⇲
 
Privacy issue

Discriminatory selection process

Fix: 1. Provide feedback: Use any in-app feedback options to express your concerns about the selection process and suggest improvements. 2. Enga... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
74.4%

Bad experience
18.8%

Neutral
6.8%

~ from our NLP analysis of 11,783 combined software ratings.

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 Private Data Raya collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Membership: $24.99 Raya is a dating app by membership only. Admitted users will purchase auto-renewable subscriptions. Users will be presented with a slideshow consisting of photos and music. Mutually "liked" profiles will "match" the two users, enabling them to chat.
  2. Membership: $24.99 Raya is a dating app by membership only.
  3. Raya+ Membership: $49.99 Raya is a dating app by membership only
  4. Skip the Wait: $7.99 Skip the Wait
  5. 3 Direct Requests: $12.99 3 Direct Requests
  6. 1 Direct Request: $4.99 1 Direct Request
  7. Membership: $113.99 Raya is a dating app by membership only. Admitted users will purchase auto-renewable subscriptions. Users will be presented with a slideshow consisting of photos and music. Mutually "liked" profiles will "match" the two users, enabling them to chat.
  8. 30 Extra Likes: $10.99 30 Extra Likes
  9. 5 Skip the Waits: $29.99 5 Skip the Waits
  10. 12 Direct Requests: $49.99 12 Direct Requests