—— Run into issues on Pre PG? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there are u... ⇲
Fix: Ensure that the app is updated to the latest version as updates often fix content-related issues. Check the App Store for any available upda... ⇲
Fix: Make sure you are logged into the correct Apple ID that was used for the original purchase. Go to Settings > [your name] > Media & Purchases... ⇲
Fix: Check your subscription status in the App Store. Go to Settings > [your name] > Subscriptions and see if the Pre PG subscription is active.... ⇲
Fix: Ensure that your payment method is valid and up to date. Go to Settings > [your name] > Payment & Shipping to check your payment information... ⇲
Fix: Check if there is an option in the app settings to stay logged in or remember your login. If available, enable this option to avoid logging... ⇲
Fix: Check your device's battery settings. Go to Settings > Battery and ensure that Low Power Mode is turned off, as this can affect app performa... ⇲
Fix: Check for any available updates for the app in the App Store. Keeping the app updated can resolve many functionality issues. OR If the ap... ⇲