fix problems on Human App [iphone]

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—— Run into issues on Human App? Get help pending when official support gets back to you!

Human App: Tokenized Profiles
Info:
company: Human iOS App
: https://joinhuman.com
: joinhuman.com
Chat with our AI-based Human App Support
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Payments issue

Inability to access funds

Fix: 1. Check if there are any restrictions on your account by reviewing the app's settings or account information. 2. Ensure that your account i... ⇲

Card does not work for transactions

Fix: 1. Verify that the card is activated and linked correctly in the app. Go to Settings > Payment Methods in the app to check. 2. Ensure that y... ⇲

Money disappears unexpectedly

Fix: 1. Review your transaction history in the app to identify any unauthorized transactions. 2. Ensure that your account is secure by changing y... ⇲

No way to cash out under $10

Fix: 1. Keep track of your balance and plan to cash out once you reach the $10 minimum. 2. Consider using the funds for in-app purchases or servi... ⇲

Human App does not connect to payment systems

Fix: 1. Verify that your payment information is entered correctly in the app settings. 2. Ensure that your internet connection is stable when att... ⇲
 
Rewards issue

Referral rewards are unusable

Fix: 1. Ensure that you have met all the requirements for the referral rewards, such as the number of successful referrals. 2. Check the app's re... ⇲

Limited invites for referrals

Fix: 1. Check the app's referral program rules to understand the limits on invites. 2. Consider reaching out to friends and family who may be int... ⇲
 
Support issue

Customer support is non-existent

Fix: 1. Look for any FAQs or help sections within the app that may provide answers to common issues. 2. Check the app's website or social media p... ⇲

Slow response to issues

Fix: 1. Document your issues clearly and keep a record of any communications with the app. 2. Be patient and check back regularly for updates or... ⇲
 
Crashes issue

Human App crashes during use

Fix: 1. Ensure that your iPhone has enough storage space available by going to Settings > General > iPhone Storage. If storage is low, delete unn... ⇲
 
Screen issue

Blank screen issues

Fix: 1. Force close the app and reopen it. 2. Check your internet connection to ensure it is stable, as a poor connection can cause loading issue... ⇲
 
Updates issue

No updates on app purpose

Fix: 1. Check the app's website or social media for any announcements regarding updates or changes to the app's purpose. 2. Look for a blog or ne... ⇲
 
Privacy issue

Insecure access to contact list

Fix: 1. Review the app's permissions by going to Settings > Privacy > Contacts and check if the Human App has access. If you are uncomfortable, y... ⇲

Human App requires excessive personal information

Fix: 1. Review the app's privacy policy to understand why certain information is required. 2. Only provide the minimum information necessary to u... ⇲
 
Loading issue

High load errors

Fix: 1. Check your internet connection and switch to a more stable Wi-Fi network if possible. 2. Clear the app's cache if the option is available... ⇲
 
UI issue

Confusing app functionality

Fix: 1. Explore the app's help section or user guide if available to better understand its features. 2. Experiment with different functions to fa... ⇲
 
Bugs issue

Bugs persist after updates

Fix: 1. After an update, restart your iPhone to ensure all changes take effect. 2. Clear the app's cache if the option is available in the app se... ⇲
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 what users are saying
Good experience
81.4%

Bad experience
14.7%

Neutral
3.9%

~ from our NLP analysis of 102 combined software ratings.

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 Private Data Human App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics