fix problems on HPlusFit [iphone]

—— Run into issues on HPlusFit? Get help pending when official support gets back to you!

HPlusFit

Info:

company: ShenZhen Richtechie Technology Co.,Ltd

: http://www.hplus.fit

: www.hplus.fit

Chat with our AI-based HPlusFit Support

🛠️ Common HPlusFit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HPlusFit crashes upon opening

Fix: 1. Force close the app: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view all... ⇲

HPlusFit crashes during syncing

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. If the connection is weak, try moving closer to your r... ⇲

Crashes issue

HPlusFit crashes after pairing with watch

Fix: 1. Unpair and re-pair the watch: Go to the Watch app on your iPhone, select your watch, and choose 'Unpair Apple Watch'. After unpairing, re... ⇲

HPlusFit crashes every few seconds

Fix: 1. Check for app updates: Open the App Store, tap on your profile icon, and scroll to see if HPlusFit has an update available. Updating can... ⇲

HPlusFit crashes on multiple iOS versions

Fix: 1. Ensure your iPhone is updated: Go to Settings > General > Software Update and make sure your iPhone is running the latest iOS version. 2.... ⇲

Notifications issue

No notifications for text messages or calls

Fix: 1. Check notification settings: Go to Settings > Notifications > HPlusFit and ensure that 'Allow Notifications' is turned on. Also, check th... ⇲

Bugs issue

Health features are unusable

Fix: 1. Check permissions: Go to Settings > Privacy > Health and ensure that HPlusFit has permission to access your health data. If not, enable t... ⇲

HPlusFit stability issues when watch is connected

Fix: 1. Disconnect the watch: Temporarily disconnect your Apple Watch from your iPhone to see if the app stabilizes. Go to the Watch app, select... ⇲

Updates issue

HPlusFit requires frequent updates

Fix: 1. Enable automatic updates: Go to Settings > App Store and toggle on 'App Updates' to ensure HPlusFit updates automatically when new versio... ⇲

Network issue

HPlusFit does not connect to watch

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure Bluetooth is turned on. Also, ensure your Apple Watch is in range.... ⇲

Freezing issue

HPlusFit freezes during data sync

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. If the connection is weak, try moving closer to your r... ⇲

Compatibility issue

HPlusFit is completely unusable without watch

Fix: 1. Use the app's features that do not require a watch: Explore the app to see if there are any features available without the watch, such as... ⇲

Support issue

No support for app issues

Fix: 1. Utilize online forums: Search for user forums or communities related to HPlusFit where you can find solutions shared by other users. 2. C... ⇲