fix problems on MavEngage [iphone]

—— Run into issues on MavEngage ? Get help pending when official support gets back to you!

MavEngage Mobile

Info:

company: Navengage Education Technologies LLC

: https://ucroo-platform.atlassian.net/servicedesk/customer/portal/6

Chat with our AI-based MavEngage Support

🛠️ Common MavEngage Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MavEngage freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the MavEngage app... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > MavEngage and selecting 'Offload App'. This will free up space wi... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during conten... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app or on the official website. This may provide answers to common issues. 2. Utilize community... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > MavEngage. Ensure that notifications are enabled and set to your... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings to see if there are any hidden customization options that you may have missed. 2. Provide feedback through the... ⇲

Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery. Identify if MavEngage is consuming an excessive amount of battery. 2. Reduce the app'... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device is not compatib... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

45.5%

Good experience

45.5%

Neutral

9.1%

~ from our NLP analysis of 11 combined software ratings.

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Private Data MavEngage collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics