fix problems on ISecretShop [iphone]

—— Run into issues on ISecretShop? Get help pending when official support gets back to you!

iSecretShop - Mystery Shopping

Info:

company: Prism Intelligence LLC

: http://www.isecretshop.com/support

: www.isecretshop.com

Chat with our AI-based iSecretShop Support

🛠️ Common iSecretShop Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iSecretShop freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find iSecretShop, and select it. If there’s an option to offload the app, do... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows, download any necessary content while connected to Wi-Fi before going offline. Check the a... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for updates for iSecretShop. Developers often release updates to fix bugs that cause crashe... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section that can provide immediate answers to common issues. 2. Search online for... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > iSecretShop and ensure that notifications are enabled. Adjust the settings... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. If your device is outdated, consider upgrading... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

Customization issue

lack of customization options

Fix: 1. Explore app settings: Go through the app settings to see if there are any hidden customization options that you may have missed. 2. Use w... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for iSecretShop to save battery life. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

69.6%

Bad experience

24.4%

Neutral

6.0%

~ from our NLP analysis of 336 combined software ratings.

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Private Data iSecretShop collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics