fix problems on The Hello Club [iphone]

—— Run into issues on The Hello Club? Get help pending when official support gets back to you!

The Hello Club

Info:

company: Jushi/BeyondHello

: https://customercare.beyond-hello.com/hc/en-us

: beyond-hello.com

Chat with our AI-based The Hello Club Support

🛠️ Common The Hello Club Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Hello Club is glitchy

Fix: 1. Restart the app: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if the glitches persist. 2. C... ⇲

Filters and sorting reset after viewing item details

Fix: 1. Use the back button: Instead of tapping on the item details, use the back button to return to the previous screen. This may help retain y... ⇲

Updates issue

Outdated promotions

Fix: 1. Refresh the promotions page: Pull down on the promotions page to refresh it and see if any new promotions appear. 2. Check the website:... ⇲

Crashes issue

The Hello Club crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Hold down the power button and slide to power off, then turn it... ⇲

UI issue

Cannot navigate back without losing filters

Fix: 1. Use the back button: Always use the back button instead of navigating away from the filters. This may help retain your current filters.... ⇲

Difficult to use and navigate

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. 2. Use the search function:... ⇲

The Hello Club redirects to web for ordering

Fix: 1. Bookmark the website: If you frequently order through the web, bookmark the site for easier access. 2. Use the app for browsing: Continu... ⇲

The Hello Club is essentially a browser overlay

Fix: 1. Use the app for browsing: If the app functions like a browser, use it to browse and then switch to the web for ordering or other tasks.... ⇲

User interface is clunky

Fix: 1. Explore the app: Spend time navigating through the app to become more familiar with its layout. 2. Provide feedback: While you cannot co... ⇲

Bugs issue

Inconsistent pricing between app and website

Fix: 1. Verify prices: Always check the website for the most accurate pricing. If you notice discrepancies, take note of them. 2. Clear app cach... ⇲

Notifications issue

No push notifications for sales

Fix: 1. Enable notifications: Go to Settings > Notifications > The Hello Club and ensure that notifications are enabled. 2. Check app settings:... ⇲

Gameplay issue

Reward system is complicated

Fix: 1. Review the rewards section: Spend time in the rewards section of the app to understand how it works. Look for any FAQs or help sections t... ⇲