fix problems on Sciwheel [iphone]

—— Run into issues on Sciwheel? Get help pending when official support gets back to you!

Sciwheel

Info:

company: Sciwheel

: https://sciwheel.com/work/faq

: sciwheel.com

Chat with our AI-based Sciwheel Support

🛠️ Common Sciwheel Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not support landscape view

Fix: Unfortunately, if the app does not support landscape view, there is no direct way to enable it. However, you can try using the app in a diff... ⇲

PDF jumps back to the beginning when adding notes

Fix: To avoid the PDF jumping back to the beginning, try saving your notes frequently. After adding a note, navigate back to the page you were on... ⇲

Support issue

Lacks attention from developers

Fix: While this is a concern, you can maximize your use of the app by exploring all its features thoroughly. Engage with the community forums or... ⇲

Uploads issue

Cannot upload references from iPad or iPhone

Fix: As a workaround, you can upload references from a desktop or laptop computer. If you have access to a computer, use that to manage your refe... ⇲

Customization issue

Cannot edit references on iDevices

Fix: To edit references, use the web version of Sciwheel on a desktop or laptop. Make the necessary changes there, and they should sync to your m... ⇲

Only one highlighting color available

Fix: If you need more highlighting options, consider using a separate PDF annotation app that allows multiple colors and then import the annotate... ⇲

Cannot log in with social media accounts

Fix: If you cannot log in with social media accounts, try resetting your password for the email associated with your Sciwheel account. Use the 'F... ⇲

Authentication issues with Google account

Fix: If you are having trouble logging in with your Google account, try clearing the app's cache or reinstalling the app. This can sometimes reso... ⇲

Compatibility issue

Limited functionality compared to web version

Fix: Familiarize yourself with the features available on the mobile app and focus on using those effectively. You can also use the web version fo... ⇲

Syncing issue

Tags from web version not visible

Fix: To manage tags effectively, use the web version to organize your references and tags. Make sure to sync your account after making changes to... ⇲

Network issue

Server frequently has issues

Fix: If you experience server issues, try accessing the app during off-peak hours when server load may be lower. This can sometimes improve perfo... ⇲

Updates issue

Sciwheel and browser version have not seen updates

Fix: Regularly check the App Store for updates and ensure your app is up to date. If the app is not updating, try uninstalling and reinstalling i... ⇲

Sharing issue