fix problems on Immich [iphone]

—— Run into issues on Immich? Get help pending when official support gets back to you!

Immich

Info:

company: Hau Tran

: https://github.com/alextran1502/immich

: immich.app

Chat with our AI-based Immich Support

🛠️ Common Immich Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Background upload feature is unreliable

Fix: 1. Ensure that the app has the necessary permissions to run in the background. Go to your iPhone's Settings > Immich > Background App Refres... ⇲

Syncing photos often fails

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try resetting your router or switching to a different network... ⇲

Glitches issue

Immich glitches during search results

Fix: 1. Restart the app to see if the glitches persist. Sometimes, a simple restart can resolve temporary issues. 2. Clear the app's cache by un... ⇲

Crashes issue

Occasional crashes with larger libraries

Fix: 1. Reduce the size of the library by archiving older photos or moving them to another storage solution temporarily. This can help the app ma... ⇲

Uploads issue

Auto upload cannot be disabled

Fix: 1. Go to the app's settings and look for the 'Auto Upload' option. If it is toggled on, try toggling it off. 2. If the option is not availa... ⇲

Compatibility issue

Missing features in mobile app

Fix: 1. Check the app's official website or user manual to see if the features you are looking for are available in the mobile version or if they... ⇲