fix problems on SchoolCafé [iphone]

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—— Run into issues on SchoolCafé? Get help pending when official support gets back to you!

SchoolCafé
Info:
company: Cybersoft PrimeroEdge
: http://www.schoolcafe.com
: www.primeroedge.com
Chat with our AI-based SchoolCafé Support
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UI issue

Limited visibility of daily menu items

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may improve menu visibility. OR 2. Use the website: If... ⇲

Repetitive buttons and links

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates may fix UI issues. OR 2. Provide feedback: While you ca... ⇲
 
Permissions issue

Inability to restrict certain food purchases

Fix: 1. Set preferences: Check if there are settings within the app that allow you to set dietary restrictions or preferences for your child’s ac... ⇲
 
Payments issue

No option to transfer funds between children's accounts

Fix: 1. Use the app's support resources: Check the app for any FAQs or help sections that might provide guidance on managing funds between accoun... ⇲

Cannot use multiple payment cards effectively

Fix: 1. Set a primary payment method: In the app settings, designate one card as the primary payment method for transactions to simplify the proc... ⇲

Limited maximum fund addition per child

Fix: 1. Add funds in increments: If there’s a limit, consider adding funds in smaller increments more frequently to reach your desired total. O... ⇲
 
Privacy issue

Menu access requires personal information

Fix: 1. Review privacy settings: Check the app’s privacy settings to see if you can limit the amount of personal information shared while still a... ⇲
 
Compatibility issue

Inconsistent app performance on iPhones

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve performance issues. Hold the power button and slide to power off, then turn... ⇲
 
Notifications issue

Lack of notifications for menu changes

Fix: 1. Enable notifications: Go to your iPhone's Settings > Notifications > SchoolCafé and ensure notifications are enabled for the app. OR 2... ⇲
 
Features issue

No option to convert paperwork to PDF

Fix: 1. Use a third-party app: Download a PDF converter app from the App Store that allows you to scan documents and convert them to PDF format.... ⇲

No option to view exact food items purchased

Fix: 1. Review purchase history: Check if the app has a purchase history section that details past transactions, including food items bought. O... ⇲
 
Account issue

Inability to manage accounts across different school districts

Fix: 1. Use separate logins: If managing multiple accounts, create separate logins for each district and switch between them as needed. OR 2.... ⇲
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 what users are saying
Good experience
98.0%

Neutral
1.4%

Bad experience
0.6%

~ from our NLP analysis of 82,207 combined software ratings.

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 Private Data SchoolCafé collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics